Quality Manager

caoutchoucs et plastiques Falpaco inc; Granby; On-site; CAD 80,000 - 110,000; Full time

Job summary

caoutchoucs et plastiques Falpaco inc in Canada is seeking a Quality Manager to drive the implementation and monitoring of the quality management system and continuous improvement activities.

You will provide technical support to customers and suppliers, perform internal audits, and collaborate with production to ensure compliance with customer specifications and drive improvements across training, calibration, and non-conformance processes.

Qualifications

• Fluent in French and English.
• Proficient with World, Excel and PowerPoint.
• Open-minded, proactive personality with strong interpersonal skills.

Responsibilities

• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation.
• Work with production to ensure compliance with customer specifications.
• Conduct internal audits of products, processes, and systems.
• Manage the internal and external non-conformance process.
• Lead problem-solving workshops.
• Review and maintain the production employee training system.
• Maintain statistics related to product quality monitoring and identify opportunities for improvement.
• Lead continuous improvement workshops.
• Manage the new product validation process.
• Manage the calibration system.

Skills

Quality management

Customer support

Problem solving

Interpersonal skills

Audits

Tools

World

Excel

PowerPoint

Job description

Duties

Reporting to the General Manager, the Quality Manager will contribute to the implementation and monitoring of the company's quality management and continuous improvement activities.

Duties

• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation, including all company processes and work instructions.
• Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements.
• Conduct internal audits of products, processes, and systems.
• Manage the internal and external non-conformance process.
• Lead problem-solving workshops.
• Review and maintain the production employee training system.
• Maintain statistics. related to product quality monitoring and identify opportunities for improvement.
• Lead continuous improvement workshops.
• Manage the new product validation process.
• Manage the calibration system.

Required Qualifications

Spoken and written languages: French and English.

Knowledge of software: World, Excel, PowerPoint.

Open-minded, proactive personality with strong interpersonal skills.

Salary and Conditions

Salary and conditions are based on company policy and the candidate's experience.