Senior Coordinator, Games Operations – Delivery Term Position

Jobtailor; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Job summary

Jobtailor in Ottawa, Ontario seeks an Communications and Operations Coordinator to manage information flow for Games Operations. You will coordinate updates, maintain SharePoint and other tools, and prepare schedules, materials, and reports to support planning and execution.

The role emphasizes documentation, structured file management, and cross-team collaboration, with occasional travel and evenings/weekends during peak periods.

Qualifications

• Experience coordinating information from multiple groups into clear, organized products.
• Experience supporting meetings, sessions, or operational planning activities.
• Undergraduate degree or diploma in a relevant discipline such as Communications or Business Administration.

Responsibilities

• Coordinate and distribute Games-related communications, operational updates, key dates, and information among Games Organizing Committees, Games Partners, CPC functional areas, and primary contacts
• Maintain and manage operational communication systems, databases, and information tools, including SharePoint, work management systems, HOC Extranet, WorkApps dashboards, email accounts, and Games-time communication channels
• Support Games planning and operational coordination by preparing project schedules, milestone tracking, meeting materials, presentations, briefings, operational reports, notes, and after-action documentation
• Prepare, coordinate, and standardize operational communication products, including Games information distributions, readiness materials, planning-session documents, team briefings, Games-time updates, site-visit reports, debrief reports, templates, and lessons-learned documentation
• Improve division communication systems, processes, tools, document-management practices, and administrative operations
• Support assigned minor projects in Games Operations & Delivery

Skills

Project management

Document management

Microsoft Office Suite

SharePoint experience

Bilingual English/French

Education

Bachelor's degree in Communications or Business

Tools

Smartsheet

SharePoint

Asana

WorkApps

Job description

• Coordinate and distribute Games-related communications, operational updates, key dates, and information among Games Organizing Committees, Games Partners, CPC functional areas, and primary contacts
• Maintain and manage operational communication systems, databases, and information tools, including SharePoint, work management systems, HOC Extranet, WorkApps dashboards, email accounts, and Games-time communication channels
• Support Games planning and operational coordination by preparing project schedules, milestone tracking, meeting materials, presentations, briefings, operational reports, notes, and after-action documentation
• Prepare, coordinate, and standardize operational communication products, including Games information distributions, readiness materials, planning-session documents, team briefings, Games-time updates, site-visit reports, debrief reports, templates, and lessons-learned documentation
• Improve division communication systems, processes, tools, document-management practices, and administrative operations
• Support assigned minor projects in Games Operations & Delivery

Requirements

• 2–3 years of professional experience with increasing responsibilities
• Experience coordinating information from multiple groups into clear, organized products
• Experience supporting meetings, sessions, or operational planning activities
• Undergraduate degree or diploma in a relevant discipline, such as Communications and/or Business Administration
• Experience with project management and information management platforms such as Smartsheet, SharePoint, Asana, or similar systems
• Strong document management, formatting, organizational, version control, reporting, and structured file-system skills
• Strong proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Teams, and SharePoint
• Proficiency in reading, writing, and speaking English
• Ability to work evenings and weekends during busy periods
• Ability to undertake overnight, overseas, and off-site work or travel
• Experience in the Canadian and/or Paralympic sports industry or a related field is an asset
• Experience as a Para Athlete is an asset
• Bilingualism in English/French is a strong asset

Core Competencies

Demonstrates strong organizational and communication skills in coordinating operational updates and managing information systems. Proficient in project management and document management, with a focus on delivering clear and structured communication products.

Highest-signal resume keywords

• Project Management
• Document Management
• Microsoft Office Suite Proficiency
• SharePoint Experience
• Bilingualism in English/French

Hard Skills

• Operational Coordination
• Information Management
• Milestone Tracking
• Report Preparation
• Version Control

Soft Skills

• Organizational Skills
• Communication Skills
• Team Collaboration

Industry Keywords

• Games Operations
• Paralympic Sports Industry
• Communications
• Business Administration

Tools & Technologies

• Smartsheet
• Asana
• WorkApps
• HOC Extranet