Senior Consulting Manager

Cognizant; Dover; On-site; CAD 136,000 - 219,000; Full time

Benefits offered by this job

Medical insurance

Stock awards

401(k) plan

Paid time off

Job summary

Cognizant is seeking a Sr. Consulting Manager (Healthcare Global Consulting) to lead payer initiatives, elicit requirements, and ensure end-to-end traceability across projects. The role requires extensive healthcare consulting and payer expertise with strong leadership of junior analysts.

The candidate should have 10+ years in business analysis, experience facilitating workshops, and familiarity with CMS/ACA/HIPAA regulations. Travel willingness is required and the position is US-based.

Qualifications

• Payer domain expertise across core areas (claims, membership, provider data, or member services).
• 10+ years in business analysis, process design, or healthcare consulting with lead experience on complex initiatives.
• Ability to facilitate workshops and elicit requirements from diverse stakeholders.
• Strong documentation, traceability, and ability to deliver using Agile, Waterfall, or hybrid methods.
• Knowledge of regulatory frameworks (CMS, ACA, HIPAA) and payer tech (EDI 834/837/835/270/271).
• Familiarity with AI tools and agentic workflows in requirement tasks.
• Certifications such as AHIP, CBAP, or CSPO are a plus.

Responsibilities

• Lead as the primary business analyst on payer initiatives with end-to-end traceability.
• Facilitate workshops with SMEs, owners, and delivery teams to define features and requirements.
• Act as SME for business analysis and process design; peer-review junior analysts’ work.
• Collaborate with PM and architects to validate scope, develop status reports, and manage multiple initiatives.
• Produce deliverables: impact assessments, user stories, BRDs, RAID logs, and requirements artifacts.

Skills

Payer knowledge

Lead analyst

Requirements management

Workshop facilitation

Agile/Waterfall

Healthcare consulting

AI tools familiarity

CMS/ ACA regulatory

AHIP/CBAP/CSPO

Education

Bachelor’s degree

MBA or master’s

Tools

Jira

ADO

ALM

Facets

QNXT

HealthEdge

Job description

Title: Sr. Consulting Manager (w/ Healthcare - Payer exp.) (Healthcare Global Consulting Practice)

Level: Sr. Manager/ Location: United States based

About Cognizant

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at https://www.cognizant.com/us/en. About Cognizant Consulting Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions. Role

Overview

Serves as the lead business analysis and process-design professional on payer initiatives. He/she discerns business needs, facilitates and elicits requirements, and ensures end-to-end traceability from business intent through delivered solution. Acting as the lead analyst on assigned initiatives, the Senior Consulting Manager works across multiple efforts simultaneously, validates scope with sponsoring stakeholders, and serves as a SME and quality reviewer for junior analysts.

Responsibilities

• Serve as lead business analyst/consultant on payer initiatives, owning requirements quality and end-to end traceability from intake through validated delivery.
• Facilitate elicitation workshops with SMEs, business owners, and delivery teams to define and refine features and requirements.
• Act as expert advisor/SME for business analysis and process design, and peer-review work produced by junior and associate analysts.
• Partner with the PM, Initiative Owner, and Enterprise Business Architect to validate scope, develop status reports, and manage multiple concurrent initiatives.
• Sample Deliverables owned or contributed to:
• Impact Assessment
• Agile Artifacts (Epics, Features, User Stories) and Process Flows
• Business/Functional Requirements Document
• RAID Log
• Requirements Quality and approval artifacts
• Requirements Traceability Matrix
• Internal and Client Presentations

Qualifications

• Payer knowledge (required): Hands-on payer expertise in at-least 3 core areas such as claims, membership, Products, provider & network data, care/utilization management, member services, or customer service.
• 10+ years in business analysis, process design, or healthcare consulting, including a lead-analyst role on complex initiatives.
• Proven ability to facilitate workshops, elicit requirements from technical and non-technical stakeholders, and manage multiple initiatives independently.
• Strong command of requirements documentation, traceability, and structured delivery methodologies (Agile, Waterfall, hybrid)
• Preferred: Working familiarity with generative AI tools and an understanding of agentification (how agentic AI workflows can automate and augment requirement tasks)
• Preferred: Familiarity with payer regulatory frameworks (CMS, ACA, HIPAA, NCQA), EDI transactions (834, 837, 835, 270/271), and core admin platforms (Facets, QNXT, HealthEdge) plus requirements tools (Jira, ADO, ALM).
• Preferred: Certification in AHIP, CBAP, or CSPO is a plus.

*Travel: willingness to travel extensively as client needs require.

Required Education & Work Authorization: Education: Bachelor’s degree required; MBA or master’s strongly preferred. Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Salary & Compensation: Salary: Applications will be accepted until July 17th, 2026. The annual salary for this position is between $98,853.00 – $158,500.00 depending on experience and other qualifications of the successful candidate. Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.

Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan. Disclaimer: Salary, other compensation, and benefits are accurate as of the date of this posting and may be modified at any time, subject to applicable law.

• Cognizant is an equal opportunity employer. Your candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws. #CB #LI-UnitedStates

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.