Business Analyst Senior Consultant

Capco; Toronto; On-site; CAD 118,000 - 152,000; Full time

Benefits offered by this job

Health insurance

RRSP matching

Virtual healthcare

EFAP

Parental leave top-up

New parent gift

Wellness support

Career coaching

Job summary

Capco is seeking a Senior Business Analyst for our Insurance Strategy Consulting practice in Canada. You will support business and technology transformation initiatives across Life & Health, P&C, Retirement & Investments, Creditor, and Institutional lines, acting as a trusted advisor to clients and guiding teams through requirements and delivery.

You will translate complex needs into actionable user stories, mentor colleagues, and contribute to executive-level analyses and proposals.

Qualifications

• 5+ years of Business Analysis experience, including 4+ years within the insurance industry at the intersection of business and technology.
• Experience developing and presenting business cases that clearly articulate value and prioritize issues and solutions for senior stakeholders.
• Experience in requirements elicitation and facilitation, with the confidence to independently manage stakeholder sessions, including with C-suite executives.
• Expertise in Agile delivery, including EPIC creation and user story development aligned with project scope, alongside knowledge of process re-engineering and technology-enabled insurance transformation.
• Clear communication and relationship-building skills, with experience mentoring colleagues, solving complex problems, and delivering strategic, client-focused solutions.

Responsibilities

• Act as a trusted advisor to insurance clients, helping define and execute transformation agendas across business models, operating models, and technology roadmaps.
• Build collaborative relationships with senior client stakeholders, ensuring alignment across strategy, project progress, and longer-term objectives.
• Guide teams in delivering high-quality solutions while mentoring colleagues across data analysis, requirements gathering, and project management.
• Own deliverables and manage workstreams, applying insurance industry knowledge to translate complex requirements into actionable user stories, EPICs, and structured processes.
• Develop executive-level presentations, analysis, and recommendations while contributing to digital transformation programs, proposals, RFPs, and thought leadership.

Skills

Business Analysis

Insurance domain knowledge

Requirements elicitation

Agile delivery

Stakeholder management

Mentoring

Executive presentation

Job description

Shape the future of insurance through business and technology transformation.

The Role

The insurance industry is undergoing rapid change, shaped by new technologies, emerging competitors, evolving regulations, and innovative products. Our Insurance Strategy Consulting teams help clients navigate this complexity, assess competitive dynamics, and capture opportunities for growth.

As a Business Analyst Senior Consultant, you will play a key role in supporting business and technology transformation projects for leading insurance organizations across Life & Health, P&C, Retirement & Investments, Creditor, and Institutional lines of business.

You will bring strategic thinking, hands-on business analysis expertise, and insurance industry knowledge to client engagements. Acting as a trusted advisor, you will manage critical workstreams, support the development of colleagues, and deliver actionable insights that connect business and technology to achieve meaningful outcomes.

What You’ll Do

• Act as a trusted advisor to insurance clients, helping define and execute transformation agendas across business models, operating models, and technology roadmaps.
• Build collaborative relationships with senior client stakeholders, ensuring alignment across strategy, project progress, and longer-term objectives.
• Guide teams in delivering high-quality solutions while mentoring colleagues across data analysis, requirements gathering, and project management.
• Own deliverables and manage workstreams, applying insurance industry knowledge to translate complex requirements into actionable user stories, EPICs, and structured processes.
• Develop executive-level presentations, analysis, and recommendations while contributing to digital transformation programs, proposals, RFPs, and thought leadership.

What We’re Looking For

• 5+ years of Business Analysis experience, including 4+ years within the insurance industry at the intersection of business and technology.
• Experience developing and presenting business cases that clearly articulate value and prioritize issues and solutions for senior stakeholders.
• Experience in requirements elicitation and facilitation, with the confidence to independently manage stakeholder sessions, including with C-suite executives.
• Expertise in Agile delivery, including EPIC creation and user story development aligned with project scope, alongside knowledge of process re-engineering and technology-enabled insurance transformation.
• Clear communication and relationship-building skills, with experience mentoring colleagues, solving complex problems, and delivering strategic, client-focused solutions.

Bonus Points For

• Experience contributing to consulting proposals and RFP responses.
• Exposure to related roles or broader financial services environments.
• An established or developing network with insurance client executives.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
• Virtual Health Care – Company-paid program available to all employees and their dependents/partners.
• Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners.
• Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment.
• New Parent Gift – A company-sponsored gift to celebrate the arrival of a new child.
• Wellness Support – Fitness reimbursement benefit to promote health and well-being.
• Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Pay Transparency

The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.

Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.

Canada Pay Transparency

$118,000—$152,000 CAD