Senior Consultant - Salesforce

fusionSpan; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health insurance

Life insurance

Retirement savings match

15 days of paid vacation

Job summary

A leading consulting firm is seeking a Senior Consultant - Salesforce to join their team in Toronto, Ontario. This mid-senior level role involves providing business-analysis consulting services, collaborating with development teams to design innovative solutions, and mentoring fellow consultants. Candidates should have extensive experience in business-analysis, particularly in technology services, and a strong background in Salesforce. The company offers a comprehensive benefits package and a hybrid work environment.

Qualifications

• 3+ years of business-analysis experience in consulting or enterprise settings.
• Led business-requirements gathering for technology-related projects.
• Demonstrated success in crafting solutions.

Responsibilities

• Provide business-analysis consulting services for enterprise projects.
• Work with development teams to design innovative solutions.
• Serve as a mentor and advisor to other consultants.

Skills

Business-analysis experience in consulting

Salesforce implementation experience

Creative problem-solving

Mentorship and advisory skills

Tools

Salesforce

AMS or CRM systems

Job description

Apply for the Senior Consultant - Salesforce role at fusionSpan. fusionSpan is a dynamic, fast‑paced hybrid and remote work environment prioritizing innovation, trust, and community. As an AI‑first organization we constantly explore cutting‑edge technologies to improve client outcomes.

A Senior Salesforce Consultant independently documents and crafts solutions with limited support. They are creative problem‑solvers, self‑started, and continuously deepen their expertise.

Responsibilities

• Provide business‑analysis consulting services for enterprise projects across multiple phases and platforms.
• Work with development teams to design innovative, complex, cutting‑edge solutions that address functional gaps.
• Serve as a mentor and advisor to other consultant team members.
• Provide insights and recommendations to company leadership.
• Coordinate and communicate with external, client resources effectively and professionally.
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company‑wide processes.
• Understand data requirements and coordinate with data analysts for any data needs.
• Work in tandem with project managers and development teams to ensure on‑time, on‑budget deliverables.

Required Qualifications

• At least 3+ years of business‑analysis experience in consulting or enterprise settings.
• At least 3+ years of business‑analysis experience on technology or technology‑services implementation projects.
• At least 2+ years of independently leading business‑requirements gathering and analysis for related technologies.
• Demonstrated success in solution crafting.
• Salesforce implementation or administration experience.

Preferred Qualifications

• 1+ year of business‑analysis experience in the non‑profit or association industry.
• Experience with AMS or CRM systems such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non‑profit organizations.
• Finance and accounting or technology‑platform implementation for these domains.

What We Offer

• Comprehensive health insurance (Supplementary Health, Drug Coverage, Paramedical Coverage, Expanded Dental & Vision)
• Life insurance.
• Long‑term disability.
• Accidental death & dismemberment insurance.
• Retirement savings match.
• 15 days of paid vacation (increases with tenure).
• 10 paid federal holidays.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales, General Business, Education
• Industries: Wireless services, telecommunications, communications equipment manufacturing.

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