Senior Consultant - Salesforce

fusionSpan, LLC; Toronto; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive Health insurance

Life Insurance

Long Term Disability

AD&D insurance

Retirement savings match

Paid vacation

Federal holidays

Job summary

fusionSpan seeks a Senior Salesforce Consultant who can work independently, document and craft solutions with limited support, and continuously learn. The role emphasizes problem solving, mentoring peers, and delivering results for enterprise projects.

You will collaborate with developers and project managers to ensure on-time, on-budget outcomes, while communicating with clients and leadership to optimize solutions and outcomes.

Qualifications

• 3+ years in business analysis within consulting, professional services, or large enterprises.
• 3+ years delivering technology or tech services implementation projects.
• 2+ years leading requirements gathering and analysis independently.
• Demonstrated success crafting solutions.
• Salesforce implementation or administration experience.

Responsibilities

• Provide business analysis consulting for enterprise projects across phases and platforms.
• Collaborate with developers to craft innovative, cutting-edge solutions.
• Mentor and advise other consultant team members.
• Provide insights and recommendations to leadership.
• Coordinate with client resources professionally.
• Maintain project methodologies and processes.
• Understand data needs and coordinate with data analysts.
• Work with project managers to ensure on-time, on-budget delivery.

Skills

Business analysis

Salesforce

Requirements gathering

Solution crafting

Project coordination

Tools

Salesforce

Fonteva

NetForum

Nimble AMS

Job description

About fusionSpan

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters.

A SeniorSalesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.

Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
• Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
• Serve as a mentor and advisor to other consultant team members,
• Provide insights and recommendations to company leadership,
• Coordinate and communicate with external, client resources effectively and professionally,
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
• Understand data requirements and coordinate with data analysts for any data needs
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Required Qualifications

• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises),
• At least 3+ years of business analysis experience for technology or technology services implementation projects,
• At least2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
• Demonstrated successful solution crafting
• Salesforce implementation or administration experience

Preferred

• 1+ years of business analysis experience working in the non-profit or association industry
• Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
• Finance and accounting or implementation of technology platforms for these

What We Offer

• Comprehensive Health insurance
  • Supplementary Health
  • Drug Coverage
  • Paramedical Coverage
  • Expanded Dental & Vision
• Life Insurance
• Long Term Disability
• Accidental Death & Dismemberment insurance
• Retirement savings match
• 15days of paid vacation – increases with tenure
• 10 paid federal holidays

#LI-FS1

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

fusionSpan employees working remotely are expected to have their camera on during all virtual meetings.

Our Company Values

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.