Project Manager - Salesforce

fusionSpan

Toronto

Hybrid

CAD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Comprehensive Health insurance

Life Insurance

Long Term Disability

Retirement savings match

15 days of paid vacation

10 paid federal holidays

Job summary

A technology consulting firm in Toronto seeks a Project Manager to lead cross-functional teams on IT projects. You will manage project scope, budget, and schedule while ensuring client satisfaction. The ideal candidate has at least 2 years of project management experience, strong technical knowledge, and excellent communication skills. This role offers comprehensive health insurance, retirement savings match, and flexible work arrangements, making it an attractive opportunity for skilled professionals.

Qualifications

Minimum 2 years of project management experience in a consulting environment.
Proven track record of leading cross‐functional teams on successful technical projects.
Experience managing project risks and controlling scope, budget, and schedule.

Responsibilities

Lead medium and large‐scale IT projects leveraging the Salesforce platform.
Plan complex projects from initiation to launch using agile methodologies.
Communicate project status proactively with internal and external stakeholders.
Maintain high levels of client satisfaction with seamless project experiences.

Skills

Strong technical background

Agile methodologies

Leadership skills

Negotiation skills

Communication skills

Problem-solving skills

Tools

Salesforce

Jira

Confluence

Google Drive

Asana

Job description

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fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting‑edge technologies to drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Project Manager

As a Project Manager at fusionSpan, you will lead cross‑functional teams of Consultants, Software Engineers, and Designers on medium and large‑scale IT projects from initiation to launch. This role involves managing multiple project teams and clients, so we are looking for someone comfortable holding their team and clients accountable.

Responsibilities

Lead medium and large‑scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand‑ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
Manage and motivate cross‑functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
Maintain high levels of client satisfaction by delivering seamless project experiences.
Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.

Required Qualifications

Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes.
Minimum 2 years of project management experience, with a proven track record of leading cross‑functional teams on successful technical projects in a consulting environment.
Experience managing project risks and controlling scope, budget, and schedule.
Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem‑solving skills.
Detail‑oriented and highly organized.

Preferred Qualifications

Salesforce or any enterprise CRM knowledge.
Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.

What We Offer

Comprehensive Health insurance
- Supplementary Health
- Drug Coverage
- Paramedical Coverage
- Expanded Dental & Vision
Life Insurance
Long Term Disability
Accidental Death & Dismemberment insurance
Retirement savings match
15 days of paid vacation – increases with tenure
10 paid federal holidays