Senior Complex Property Claims Expert (Remote)

Allstate; Canada; Remote; CAD 56,000 - 87,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee discounts (15% on auto &

Good Office Program (up to $400)

Student Loan Payment Matching

Retirement Savings Program

Wellness Allowance

Personal Reflection Day

Tuition Reimbursement

Community involvement

Job summary

Allstate Canada seeks an experienced Senior Complex Property Desk Adjuster/Examiner to lead investigations, coverage analyses, negotiations, and resolution of large, complex property claims from a remote setting. The role requires handling litigated files, environmental claims, and appraisal matters, delivering high-quality customer service and sound decisions.

Reporting to the Area Claims Manager, you will mentor colleagues, collaborate with external experts, and ensure adherence to company

Qualifications

• Minimum 5 years of property claims adjusting experience, including significant exposure to complex property losses.
• Chartered Insurance Professional (CIP) designation required.
• Valid New Brunswick Adjuster's License required.
• Demonstrated experience handling complex property claims, litigated files, and appraisal processes.
• Strong understanding of property policy wording, coverage interpretation, liability assessment, and subrogation principles.
• Experience working with lawyers, engineers, environmental experts, contractors, and other technical specialists.
• Excellent analytical, negotiation, organizational, and communication skills, with the ability to work independently in a remote environment.

Responsibilities

• Investigate, evaluate, negotiate, and resolve complex property claims in accordance with policy coverage, regulatory requirements, and company guidelines.
• Conduct detailed coverage analysis and make sound liability and indemnity decisions on complex and high-exposure claims.
• Manage litigated claims and collaborate with legal counsel, engineers, environmental consultants, restoration vendors, and other technical experts.
• Review, analyze, and interpret estimates, scopes, and reports, including XactAnalysis files, to ensure fair and accurate claim settlements.
• Handle specialized losses, including environmental claims, oil spills, mould and asbestos losses, condominium claims, travel trailer claims, and appraisal matters.
• Identify and pursue subrogation opportunities while effectively managing recovery efforts.
• Provide technical expertise, mentoring, and support to claims colleagues and leadership through file reviews and consultation on complex matters.

Skills

Claims adjustments

Communication

Complex claims

Customer service

Insurance

Property claims

Education

CIP designation

New Brunswick Adjuster’s License

Tools

XactAnalysis

Job description

Allstate Canada seeks an experienced Senior Complex Property Desk Adjuster/Examiner to lead investigations, coverage analyses, negotiations, and resolution of large, complex property claims from a remote setting. The role requires handling litigated files, environmental claims, and appraisal matters, delivering high-quality customer service and sound decisions.

Reporting to the Area Claims Manager, you will mentor colleagues, collaborate with external experts, and ensure adherence to company