Senior Complex Casualty Claims Leader

Berkshire Hathaway Specialty Insurance Company; Toronto; On-site; CAD 160,000 - 180,000; Full time

Benefits offered by this job

Health, dental, vision

Disability Insurance

Life Insurance

Pension with company match

Paid time off

Tuition reimbursement

Parental leave

Employee Assistance Program

Job summary

Berkshire Hathaway Specialty Insurance Company in Toronto seeks a Senior Complex Claims Director, Casualty to independently manage a diverse portfolio of complex primary and excess Casualty claims. You will apply deep expertise in claims analysis, coverage interpretation, negotiation, and litigation strategy, while partnering with insureds, brokers, counsel, underwriters, and senior leadership.

The role drives timely, fair, and strategic claim resolutions, shaping outcomes on high-impact claims

Qualifications

• 15+ years of insurance industry experience, including at least 5 years in insurance claims, coverage litigation, defense litigation, or a related field.
• University degree required; Juris Doctor (JD) preferred.
• Demonstrated experience handling General Liability, Products Liability, Construction/Wrap-Up Liability, Pollution, and Professional Liability claims.
• Experience participating in mediations, settlement negotiations, and litigation management.
• Strong organizational and time-management skills, with the ability to manage multiple complex matters simultaneously.

Responsibilities

• Independently manage complex Casualty claims from first notice of loss through final resolution.
• Evaluate coverage, liability, damages, litigation exposure, and financial risk to establish and adjust claim strategy.
• Develop and execute proactive resolution plans that balance customer needs, policy obligations, and business objectives.
• Analyze policy language, apply contract interpretation principles, and make well-supported coverage determinations.
• Draft clear and concise coverage position letters, claim recommendations, reports, and other claim-related communications.
• Partner with defense counsel to develop litigation strategy, assess risk, manage legal activity, and pursue favorable outcomes.
• Lead and participate in mediations, settlement negotiations, and dispute-resolution discussions.
• Establish, monitor, and adjust reserves based on evolving facts, damages, and exposure analyses.
• Build trusted relationships with insureds, brokers, customers, counsel, and other external stakeholders through responsive and professional claim handling.
• Prepare and present recommendations to management regarding significant claim developments, strategy, exposure, and trends.

Skills

Complex claims management

Coverage interpretation

Litigation management

Mediation negotiations

Stakeholder management

Education

University degree required

Juris Doctor (JD) preferred

Job description

Berkshire Hathaway Specialty Insurance Company in Toronto seeks a Senior Complex Claims Director, Casualty to independently manage a diverse portfolio of complex primary and excess Casualty claims. You will apply deep expertise in claims analysis, coverage interpretation, negotiation, and litigation strategy, while partnering with insureds, brokers, counsel, underwriters, and senior leadership.

The role drives timely, fair, and strategic claim resolutions, shaping outcomes on high-impact claims