Senior Community Support & Programs Lead

Boys and Girls Club Okanagan; Vernon; On-site; CAD 52,000 - 54,000; Full time

Benefits offered by this job

Professional development

Childcare discounts

Paid sick leave and vacation

Comprehensive benefits plan

Job summary

Boys and Girls Club Okanagan in Vernon, BC is seeking a Community Support Worker Senior to support the supervisor with orientation, training, and day-to-day guidance of Community Support Workers, ensuring programs are delivered safely and effectively.

You will manage intake, assessments, registrations, and onboarding, develop individualized plans, coordinate referrals, maintain records, and support participants in daily living and community activities.

Qualifications

• Diploma in a related human/social service field
• One (1) year of recent related experience, or an equivalent combination of education, training, and experience.
• Valid Class 5 driver's licence
• Successful completion of Agency screening process including criminal record check.

Responsibilities

• Participates in the development, implementation, coordination, and evaluation of programs and individualized plans that meet the needs of children, youth, and families.
• Supports the orientation, training, scheduling, and day-to-day direction of Community Support Workers, including providing input into performance evaluations.
• Completes participant intake, assessment, registration, and onboarding processes and ensures required documentation is completed before services begin.
• Develops, implements, monitors, and evaluates individualized plans and goals in collaboration with participants and their families.
• Maintains program participant targets by coordinating referrals, tracking placements, and supporting the onboarding of new participants.
• Maintains accurate and current participant records, including case notes, success plans, progress reviews, annual reviews, and discharge documentation.
• Supports participants in developing independence through daily living, social, behavioural, recreational, educational, and vocational activities.
• Monitors participant progress, identifies changing needs, and adjusts supports and programming as required in consultation with participants, families, and the supervisor.
• Responds appropriately to behavioural and emergency situations, follows established health and safety procedures, and administers medication in accordance with policy and training.
• Provides transportation and community-based support for appointments, activities, and services as required.
• Prepares accurate written and verbal reports and ensures all program and participant documentation meet established standards and timelines.
• Builds and maintains effective relationships with participants, families, community agencies, professionals, and other service providers to coordinate supports and connect participants with appropriate community resources.

Education

Diploma in a related human/social service field

Job description

Boys and Girls Club Okanagan in Vernon, BC is seeking a Community Support Worker Senior to support the supervisor with orientation, training, and day-to-day guidance of Community Support Workers, ensuring programs are delivered safely and effectively.

You will manage intake, assessments, registrations, and onboarding, develop individualized plans, coordinate referrals, maintain records, and support participants in daily living and community activities.