Senior Clinical Research Coordinator

Queen's Student Alumni Association; Kingston; On-site; CAD 65,000 - 80,000; Full time

Job summary

A leading university is seeking a Senior Clinical Research Coordinator responsible for managing multi-center clinical trials. This full-time, permanent role is vital to ensure compliance and effective coordination within the Clinical Trials Support Unit, requiring a combination of research expertise and interpersonal skills.

Qualifications

• 5-7 years of experience working as a clinical trial coordinator.
• Understanding of research design and guidelines for clinical research.
• Certified Clinical Research Professional (an asset).

Responsibilities

• Manage daily coordination of clinical trial activities.
• Ensure compliance with protocols, policies, and regulations.
• Coordinate logistics of studies including participant recruitment and data collection.

Skills

Interpersonal skills

Multitasking

Time-management

Attention to detail

Communication skills

Education

Master's degree in a relevant field

Tools

Microsoft Office Suite

Job description

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Competition Number: J0525-1092

Position Title: Senior Clinical Research Coordinator

Position Number (Final): 00508523

Employee Group: Research, Grant & Contract

Job Category: Research

Department or Area: Queen’s Health Sciences Research, Clinical Trials Support Unit

Location: Kingston, Ontario, Canada (On-site)

Salary: $65,044.00 - $79,313.00/Year

Grade: 08 Review Salary Information Here

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: June 11, 2025

Closing Date: July 1, 2025

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COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended May 1, 2022. However, they remain in effect for students, staff, and faculty in workplaces, including hospitals, where patient care is provided and/or where the work duties or educational requirements of the position involve or support patient care.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

Reporting to the Director of Research Operations, Queen’s Health Sciences (QHS), the Senior Clinical Research Coordinator is responsible for managing and coordinating the administration of new and ongoing, multi-center, multi-modality clinical trials for the Clinical Trials Support Unit (CTSU). The incumbent will assist in managing the conduct and implementation of various clinical research trials per protocol and under the guidance of various Principal Investigator(s). Duties may include but are not limited to the identification of eligible participants, the collection and coding of clinical data including that abstracted from clinical records and from interviews with research participants, liaising with hospital personnel, and faculty and staff to coordinate activities required to ensure the protocol is followed for each trial. Establish and maintain study databases and essential documentation, will work collaboratively with participating centres and trial committees (including investigators, clinical research associates, pharmacists), industry partners, and others in an evolving international clinical trials environment. Promotes an awareness and understanding of trial design, goals and procedures and critically evaluates incoming information for accuracy, relevance and prioritization.

This position will require travel to multiple sites in Kingston, including Kingston Health Sciences Centre (Kingston General Hospital and Hotel Dieu Hospital Sites) and Providence Care Centre.

This position will require occasional work on evenings, nights, weekends.

Job Description

KEY RESPONSIBILITIES:

• This position manages and oversees the day-to-day coordination of clinical trial activities and plays a pivotal role in ensuring compliance with policies, guidelines, and regulatory requirements in collaboration with Principal Investigators, Sponsors, and Study Teams.
• Ensures deadlines are met, and that all research material is handled in accordance with established protocols, policies, and procedures.
• Planning and management of the development of study related documents including (but not limited to) protocols, research ethics board submissions, clinical trial regulatory applications, funding applications, site feasibility assessments, informed consent documents, safety/monitoring plans, start-up activities, recruitment strategies, pharmacy manuals, and training materials.
• Plan and manage the logistical aspects of the studies, including (but not limited to) identification of participants, recruitment, screening, enrollment of participants, obtaining consent, data collection, administering assessments/intervention as delegated per protocol; follow up with participants as required, completion of case report forms, and query resolutions.
• Maintain research records of study activity, including (but not limited to) electronic databases, trial master files, and other essential documentation.
• Liaise with laboratories regarding research findings; obtain and submit pathology and/or biology materials as required by protocol.
• Receive and store investigational products in accordance with applicable regulatory requirements. Maintain records of investigational product delivery, inventory, us by participants, return to the sponsor, and disposal of unused products. Explain the correct use of the investigational product/devices to the participants. Reconcile and archive accountability records at the completion of the study.
• Perform routine financial transactions including (but not limited to) invoicing and account reconciliations, bookkeeping, participant reimbursement, and compensation.
• Communicate with participants and families on study-related issues throughout the lifecycle of the study; liaise with clinical staff as needed.
• Assist with developing and delivering project-specific training as required
• Attend educational events and meetings to advance expertise and maintain certifications.
• Ensure all equipment and supplies needed for the study are in stock and in good working order; ordering study supplies as required; maintain emergency products and supplies for the unit as applicable.
• Conduct quality assurance checks, as required, to evaluate site and staff performance and ensure adherence to study protocols, study operation plans, and regulatory requirements.
• Coordinate the day-to-day activities of research support staff specifically engaged in the carrying out of research/clinical protocol; Act as point of contact for the research team who have questions.
• Senior Clinical Research Coordinators delegate work and ensure its completeness and accuracy to team members including Junior Clinical Research Coordinators and casual staff. Participates in the training and mentoring of new Clinical Research Coordinators and others.
• Answer general inquiries and refer problems to the Investigator(s); undertake other duties as delegated in support of the project.
  
  

Required Qualifications

• Master's degree in a relevant field.
• 5-7 years of previous experience working as a clinical trial coordinator conducting clinical trials. Previous experience involving investigational drugs/devices, informed consents, and data collection in a clinical setting.
• Understanding of research design, procedures, guidelines, and standards governing clinical research (e.g., Tri¬-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2); ICH Good Clinical Practice E6 (R2); Part C, Division 5 of the Food and Drug Regulations; Part 4 of the Natural Health Products Regulations; Part 3 of the Medical Devices Regulations, Ontario Personal Health Information Protection Act (PHIPA 2004); U.S. Code of Federal regulations titles 21 and 45).
• Certified Clinical Research Professional (through SoCRA or ACRP or equivalent organization) an asset.
• Biohazard training, Human Blood, Tissues, and Bodily Fluids and Transportation of Dangerous Good (TDG/IATA) course is considered an asset.
• Consideration may be given to an equivalent combination of education and experience.
  
  

Special Skills

• Interpersonal and communications skills (both verbal and written) to deal with a multidisciplinary team in a professional manner and to provide clear and accurate information.
• Respect diversity and promote inclusion in the workplace.
• Well-developed research skills, including the ability to locate, review, synthesize and summarize relevant research information.
• Ability to multitask, prioritize workload, and deal with multiple demands.
• Time-management, and organizational skills as well as the capacity to take initiative, solve problems and suggest solutions.
• Computer skills including Microsoft Office Suite (including Word, Excel, etc.), and understand the capabilities of evolving electronic data capture systems.
• Ability to work independently as needed.
• Ability to exercise sound judgment with regard to the need for supervision and guidance.
• Ability to work collaboratively with professionals in a team-oriented environment.
• Familiarity with data analysis (qualitative and quantitative).
• Interviewing skills for data collection.
• Attention to detail.
• Superior oral and written communication skills.
• Enthusiasm to learn new skills.
• Capacity to critically and accurately review and interpret medical data.
• Proficient in the use of webinar and teleconferencing technologies.
  
  

Decision Making

• Determine which equipment needs to be repaired, replaced or acquired as necessary.
• Determine appropriate way to dispose of hazardous wastes within safety guidelines and react in an emergency situation to minimize damage and avoid risk.
• Make recommendations regarding allocation of lab resources.
• Decide when to seek guidance and advice from others on the team.
• Prioritize work and time based on multiple demands.
• Make suggestions on data collection, presentation of results and coordination of activities.
• Allocate work to junior staff/students.
  
  

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [e-mail].

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  Research, Analyst, and Information Technology

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