Senior Client Engagement & Growth Leader

Williamthomasdigital; Toronto; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Opportunity for significant impact

Collaborative work environment

Freedom to lead big ideas

Job summary

A leading marketing agency in Toronto seeks a VP, Client Engagement to drive strategic partnerships with major clients. The role requires over 10 years of experience in CRM and a proven track record in growing multi-million dollar accounts. You will lead cross-functional teams to deliver exceptional results, crafting narratives that connect with ambitious brands. This is not just a management role; it's about building relationships and driving impactful changes in customer experiences.

Qualifications

• 10+ years of experience in CRM or customer experience leadership.
• Proven success in growing multi-million dollar accounts.
• Deep understanding of AI and marketing automation platforms.

Responsibilities

• Lead strategic client partnerships and ensure successful execution.
• Drive account growth and identify new opportunities.
• Inspire and mentor cross-functional teams for high performance.

Skills

Client relationship management

Data-driven marketing

Team leadership

Strategic thinking

Tools

Salesforce

Braze

Adobe

Job description

A leading marketing agency in Toronto seeks a VP, Client Engagement to drive strategic partnerships with major clients. The role requires over 10 years of experience in CRM and a proven track record in growing multi-million dollar accounts. You will lead cross-functional teams to deliver exceptional results, crafting narratives that connect with ambitious brands. This is not just a management role; it's about building relationships and driving impactful changes in customer experiences.