Senior Clerk

Banque Nationale du Canada; Montreal (administrative region); Hybrid; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Health & wellness program

Group insurance

Employee & Family Assistance Program

Preferential banking services

Community involvement opportunities

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Senior Clerk within Transaction Operations – Commercial Banking to serve as an Operational Support Specialist. The role focuses on system support, process implementation, and linking knowledge, processes and procedures to resolve operational issues.

You will perform administrative tasks, support banking confirmations and transactions, and contribute to a collaborative team of professionals. A hybrid work setup and flexible scheduling support work-life balance.

Qualifications

• High school diploma is required.
• Proficiency with the Microsoft Office suite is required.

Responsibilities

• Support activities related to the systems used and the application of documented processes.
• Implement information about business processes.
• Make connections between the fields: knowledge, systems, procedures and work methods.
• Identify and resolve operational problems.
• Carry out administrative activities: banking confirmations and transactions.

Skills

Back Office

Microsoft Office

Teamwork

Empathy

Initiative

Learning Agility

Resiliency

Daily Banking

Proactivity

Rigor

Business Banking

Education

High school diploma

Tools

Microsoft Office

Job description

A career as a Senior Clerk or Senior Clerk in the Transaction Operations – Commercial team at National Bank means serving as an Operational Support Specialist.

This position allows you to have a positive impact on our organisation thanks to your skills in transaction systems management and your expertise in the Commercial Banking sector.

Your Job

• Support activities related to the systems used and the application of documented processes.
• Implement information about business processes.
• Make connections between the various fields: knowledge, systems, procedures, and work methods.
• Identify and resolve operational problems.
• Carry out administrative activities: banking confirmations and transactions.

Your Team

Within Transaction Operations – Commercial Banking, you are part of a large team of 17 colleagues and report to the field manager. Our team stands out for its expertise and the quality of its deliverables, particularly in managing account openings, modifications and closings, transfers, and confirmations for commercial operations.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre, and coaching and mentoring support are available to you at any time.

Prerequisites

• High school diploma.
• Proficiency with the Microsoft Office suite.

Languages:

French

Skills

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Back Office Operations Microsoft Office Teamwork Empathy Initiative Learning Agility Resiliency Daily Banking Proactivity Rigor Business Banking Services

In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• * Health and wellness program, including many options
• * Group insurance
• * Employee and Family Assistance Program
• * Preferential banking services
• * Opportunities to get involved in community initiatives
• * Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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