Senior Claims Adjuster (BI/CGL) - IW-207

DGA Careers; Markham, Toronto, Vaughan; On-site; CAD 60,000 - 75,000; Full time

Job summary

DGA Careers is seeking a Senior Claims Adjuster (BI/CGL) based in the Markham region, covering Toronto, Scarborough, Vaughan and surrounding areas. The role requires hands-on investigation, settlement negotiation, and coverage evaluation across General Liability, Product Liability, and Auto Bodily Injury.

You will negotiate with solicitors, manage litigation and non-litigation strategies, and advance claims to resolution through mediation and pre-trial conferences.

Qualifications

• Minimum 5 years of related claims experience.
• Bachelor’s degree preferred.
• CIP completion or related licensing in progress.

Responsibilities

• Investigate, evaluate, and negotiate settlement and disposition of claims within granted authority.
• Analyze relevant policies to determine coverage against alleged claims.
• Identify potential litigation strategies and determine the best course of action.
• Handle claims in line with client and company policies, procedures, and ethics requirements.
• Manage multiple priorities in a fast-paced environment with attention to detail.

Skills

Negotiation

Communication skills

Microsoft Office

Bilingual - English/French

Education

Adjuster's License

CIP

CIP Partial Completion

Job description

Detail

Job title: Senior Claims Adjuster (BI/CGL)

Location: Markham, North York, Scarborough, Thornhill, Toronto, Vaughan

Description

Our client, a premier global claims services provider, is looking to add a Senior Claims Adjuster to their team. This organization manages insurance claims on behalf of insurers, brokers, government bodies, and self-insured organizations, with a focus on exceptional customer service and strong outcomes. Poised for growth in Canada, this is a great opportunity for an experienced adjuster looking to take on a broader range of complex claims.

The Opportunity:

You’ll be responsible for the investigation, evaluation, disposition, and settlement of claims across General Liability, Product Liability, and Auto Bodily Injury lines. This role calls for someone comfortable negotiating directly with solicitors and parties, navigating litigation and non-litigation strategies, and bringing claims to resolution through mediations, pre-trial conferences, and settlement negotiations.

What You’ll Do:

• Investigate, evaluate, and negotiate settlement and disposition of claims within granted authority
• Analyze relevant policies to determine and assess coverage against alleged claims
• Identify potential litigation strategies and determine the best course of action
• Handle claims consistent with client and corporate policies, procedures, and best practices, in line with statutory, regulatory, and ethics requirements
• Manage multiple priorities in a fast-paced, changing environment with strong attention to detail

What You Bring:

• High school diploma required; Bachelor’s degree preferred
• Minimum 5 years of related claims experience
• CIP completion, or C11, C12, C14, C110 minimum and in progress toward licensing
• Appropriate licensing/certification in relevant provinces, or ability to obtain
• Strong understanding of Microsoft Office (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills; French and English both an asset

What's Offered: Competitive compensation, comprehensive benefits, career development and ongoing learning opportunities, and a collaborative, people-first culture with accessible leadership.

Information

• City: Toronto
• Job Type: Full-Time
• Education: Adjuster's License, CIP, CIP Partial Completion
• Expertise: Claims-Bodily Injury , Claims , Claims - Multi Line
• Minimum experience required: 5 to 6 Years
• Salary (hourly): from $60,000 to $75,000
• Contact email: [e-mail]