Senior Change Management Consultant

Tri-global Solutions Group Inc.; Toronto; On-site; CAD 129,000 - 144,000; Full time

Job summary

Tri-global Solutions Group Inc. is seeking a Senior Change Management Consultant to lead enterprise-wide change management for the CCMP within the Ontario Public Service.

The role is onsite in Toronto, with a 134-day engagement and potential extension, focusing on adoption, communication, training, and stakeholder engagement. The candidate will collaborate with project teams and ministry leaders to design strategies, assess readiness, and drive successful implementation of the Common Compliance

Qualifications

• Experience in leading large-scale enterprise-level change initiatives across multiple ministries or departments.
• Ability to develop and implement change strategies aligned with enterprise IT goals.
• Experience conducting stakeholder impact assessments, readiness evaluations, and sponsorship alignment.
• Proven track record in creating communication plans, training materials, and resistance management.
• Experience facilitating workshops, briefings, and training sessions.

Responsibilities

• Lead change management planning and execution for the CCMP enterprise initiative.
• Develop change management strategies and plans for multiple stakeholder groups.
• Coordinate delivery of change management learning strategies, workshops, and materials.
• Design and implement communication strategies and training programs.
• Collaborate with project managers, business analysts, and technical teams to align with stakeholder needs.
• Chair or participate in governance bodies to integrate change initiatives with CCMP goals.
• Monitor adoption, resistance, and feedback, reporting insights to leadership.

Skills

Enterprise-scale change initiatives

Stakeholder engagement

Change management planning

Training and coaching

Communication planning

Governance and KPI development

Cross-functional collaboration

Facilitation and presentation

Job description

SENIOR CHANGE MANAGEMENT CONSULTANT (Government Services Integration Cluster)

Requisition #: R26-3615 (RQ11561)

Location: Toronto, Ontario (Onsite, 5 days per week)

Engagement Type: Contract

Number of Resources required: 1

Term: 2026-09-21 to 2027-03-31 (134 days) with 1 time extension available

Rate (Per Day): Up to $739.50 per diem (equivalent to $102.00/hour) / Commensurate with related experience and market competitiveness

Hours per day: 7.25

Security Screening: Standard (Criminal Record Check)

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Tri-global Solutions Group Inc. is seeking one (1) Senior Change Management Consultant to join our talented Service Delivery team within the Government Services Integration Cluster, Ministry of Public and Business Service Delivery (Ontario Public Service).

WORK MODEL: The successful candidate is required to fully onsite, 5 days per week onsite at 40 Street Clair Avenue West, Toronto, Ontario.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

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PROJECT OVERVIEW

The Change Management Specialist will play a critical role in supporting an enterprise-wide IT transformation initiative, the Common Compliance Management Platform (CCMP). This role ensures successful adoption of a new system and processes by developing and executing change management strategies that align with organizational goals and stakeholder needs.

The specialist will work closely with project teams, business units, and leadership to assess change impacts, build readiness, and foster engagement across the organization.

Key Responsibilities:

• Lead change management planning and execution for the CCMP enterprise initiative.
• Develop change management strategies and plans for the multiple types of stakeholders.
• Develops and co-ordinates delivery of change management, workshops, and related materials for assigned areas. plans and develops comprehensive learning strategies integrated with other ministry education, training, and change management efforts within the ministry.
• Develop and deliver communication strategies and materials
• Design and implement training and support programs
• Collaborate with project managers, business analysts, and technical teams to ensure alignment with stakeholder needs and enterprise strategic needs.
• Chair or participate in committees or networks to provide change management expertise and leadership to ensure change management initiatives are integrated and aligned with CCMP goals.
• Work with ministry leaders and select staff to ensure products and services satisfy stakeholder and program needs.
• Monitor and report on change adoption, resistance, and feedback

DESCRIPTION OF SERVICES

Responsibilities:

• Work with organizations, by providing expertise, consultative advice, guidance and coaching, to build knowledge and expertise of change management principles, methodologies, and tools
• Help leaders and teams enhance their capabilities to understand how change impacts people, the reasons why people resist change and how to support people as they transition through change
• Be an active and visible coach to support leaders, partners and stakeholders in their role as change champions
• Partner and work collaboratively with key roles such as project managers, business analysts, process improvement specialists, change consultants and leadership to integrate change practices at all levels of the organization
• Develop and implement change management strategies, plans and framework
• Lead, develop, implement and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management throughout the lifecycle of the project
• Leads stakeholder management, including identification and analysis of key stakeholders, and the development of stakeholder engagement strategies
• Ensure the alignment of change management activities with participating stakeholders to remove change barriers, smooth the adoption process and contribute to problem solving resulting in successful implementation
• Ensure that clients/partners and stakeholders are actively engaged in the change, consulted with and communicated to
• Be able to articulate the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization
• Build consensus among clients/partners and stakeholders on specific changes designed to better meet their needs
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
• Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy
• Administer measurement systems to track adoption, utilization, and proficiency of individual changes
• Develops an approach to embed/institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement and other related practices

General Skills:

• Experience and knowledge of change management industry standards, best practices, methodologies and tools
• Experience in development of training, communication, and change management strategies and plans
• Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.
• Strong conflict management, interpersonal and communication skills (written and verbal)
• Experience with project management fundamentals and understanding of the lifecycle of a project
• Excellent active listening skills
• Strong analytical and decision-making abilities
• Strong presentation and group facilitation skills

Desirable Skills:

• Experience identifying and assessing change impacts to the organization’s business processes and technology solutions to drive business and people adoption
• Experience leading medium to large transformational change projects
• Experience working with project leads to apply a structured change management approach and methodology for the people side change across for assigned initiatives
• Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change
• Experience developing actionable and targeted change management plans that include communications, coaching, training sponsorship and/or other resistance management activities
• Experience defining and measuring success metrics and monitor change progress to track adoption, utilization and proficiency related to changes
• Experience managing the change management process, and applying change management best practices to support the project or initiative
• Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation
• Ability to influence others, at all levels within the organization, and move towards a common goal

SKILLS AND EXPERIENCE REQUIREMENTS

Change Management Strategy & Execution (50%):

• Demonstrated experience in leading large-scale enterprise-level (multi-ministry) change initiatives.
• Demonstrated ability to develop and implement change management strategies supporting digital transformation, e.g., enterprise platform onboarding projects.
• Experience conducting stakeholder impact assessments and readiness evaluations
• Proven success in driving adoption and minimizing resistance in complex environments
• Ability to create and execute multi-year change roadmaps

Stakeholder Engagement & Communication (30%):

• Strong facilitation and interpersonal skills
• Experience developing communication plans and materials for diverse audiences
• Ability to build trust and consensus across technical and non-technical stakeholders
• Experience conducting workshops, briefings, and training sessions
• Experience in developing and maintaining effective partnerships with leaders and stakeholders, gather organizational information, and provide strategic advice and co-ordination.

Governance, Performance Measures and OPS Context (20%):

• Experience supporting complex multi-organizational governance processes and executive approvals
• Ability to align change initiatives with enterprise architecture and strategic priorities.
• Experience developing KPIs and metrics to assess change effectiveness
• Ability to conduct post-implementation reviews and lessons learned for continuous improvement
• Familiarity with Ontario Public Service (OPS) or similar government environments, including understanding of regulatory compliance service delivery contexts.

MANDATORY REQUIREMENTS (Candidates must meet all requirements below)

• Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives.
• Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals.
• Ability to create and execute multi-year change roadmaps for the business stakeholders
• Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively.
• Experience conducting workshops, briefings, and training sessions

NOT FOR YOU?

Check out our other opportunities at https://tri-global.com or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

• Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.
• Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.
• Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.