RQ11697 - Change Management Consultant - Senior

Maarut; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

Zohorecruit in Toronto, Ontario, seeks an experienced Change Management professional with 7–10 years in health care contexts to lead stakeholder engagement, communications, and training plans across project lifecycles.

The role focuses on aligning change activities with leadership goals, measuring adoption success, and mitigating people-side risks, delivering measurable improvements through structured methodologies and continuous improvement.

Qualifications

• Experience applying a structured change management approach and methodology for initiatives.
• Strong presentation and group facilitation skills with diverse stakeholders.
• Experience defining and measuring success metrics to track adoption and proficiency.

Responsibilities

• Provide expertise and guidance of change management principles, methodologies, and tools.
• Develop and implement change management strategies, plans and framework.
• Lead development of stakeholder assessments and engagement strategies across project lifecycles.
• Lead sponsor roadmaps and communication/training plans throughout the lifecycle of the project.
• Ensure alignment of change activities with stakeholders to remove barriers and smooth adoption.
• Support leadership by developing strategies to foster consensus among clients/partners and stakeholders.
• Identify people-side risks and develop mitigation plans.
• Measure outcomes and plan continuous improvement based on change success.

Skills

Change management

Stakeholder engagement

Communication plans

Training development

Facilitation

Project management

Risk mitigation

Adoption measurement

Job description

Posted On 09/10/2026

Job Information

Term 111 days

Assigned Recruiter(s) Shilpi Pal

Job Opening ID 11697

Technology

Number of Positions 1

Work Experience 7-10 Years

City Toronto

State/Province Ontario

M4C

Job Description

• Provide expertise, consultative advice, guidance of change management principles, methodologies, and tools
  
• Develop and implement change management strategies, plans and framework
  
• Lead, develop, implement and/or provide input in the development of stakeholder assessments, stakeholder engagement strategies, and resistance management throughout the lifecycle of the project
  
• Lead, develop, implement and/or provide input in the development of sponsor roadmaps and communication and training plans throughout the lifecycle of the project
  
• Ensure the alignment of change management activities with participating stakeholders to remove change barriers, smooth the adoption process and contribute to problem solving resulting in successful implementation
  
• Support senior leadership by developing strategies to foster consensus among clients/partners and stakeholders to adapt to changes to align with the Ministry’s modernization strategy
  
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
  
• Provide strategies methodologies and tools to measure outcomes and success of change implementation and adoption. Develop plans for continuous improvement based on assessment of change success throughout the project life cycle.
  

Requirements

Experience and Skill Set Requirements:

Must have:

• Experience in development of communication plans, change management strategies and training plans
  
• Strong presentation and group facilitation skills with the ability to work effectively with a diverse group of internal and external stakeholders
  
• Experience applying a structured change management approach and methodology for assigned initiatives
  
• Experience defining and measuring success metrics to track adoption, utilization and proficiency related to changes
  

Skill Set Requirements:

General Skills:

• Experience and knowledge of change management industry standards, best practices, methodologies and tools
  
• Experience in development of communication plans, change management strategies and training plans
  
• Strong presentation and group facilitation skills with the ability to work effectively with a diverse group of internal and external stakeholders
  
• Strong conflict management, interpersonal and communication skills (written and verbal)
  
• Experience with project management fundamentals and understanding of the lifecycle of a project
  
• Experience identifying and assessing change impacts to business processes and technology solutions to drive adoption
  
• Experience leading medium to large transformational change projects
  
• Experience applying a structured change management approach and methodology for assigned initiatives
  
• Experience developing actionable and targeted change management plans that include communications, coaching, training and/or other resistance management activities
  
• Experience defining and measuring success metrics to track adoption, utilization and proficiency related to changes
  
• Experience managing the change management process, and applying change management best practices to support the project or initiative
  

Soft Skills:

• Superior verbal and written communication skills to effectively inform executive decision-making and to report status to corporate governance bodies including group facilitation skills, experience in preparing reports, proposals, briefing materials, presentations and other communications
  
• Strong consulting skills to engage with stakeholders
  
• Ability to prioritize workload, demonstrate critical thinking, identify problems, develop and implement solutions
  
• Strong customer service orientation to ensure needs of clients are effectively met
  
• Demonstrated team player with excellent multi-tasking abilities and a proven track record for meeting strict deadlines
  

OPS and Health Care Experience:

• Demonstrated experience in a health or clinical context
  
• Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context
  
• Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context.