Senior Business Support Officer - Hertfordshire Fire & Rescue Service

Hertfordshire; Farnham; On-site; CAD 54,000 - 60,000; Part time

Job summary

Hertfordshire Fire & Rescue Service seeks a Business Support Senior Officer on a 1-year fixed-term contract, 29.6 hours per week across Watford, Three Rivers, East Herts and Broxbourne. Starting salary £28,608, progressing to £32,046 per annum pro rata for part-time.

The role supports district operations: budgeting, income from Special Services, data analysis, purchasing equipment and providing professional administrative support to District Group Commanders, with emphasis on accuracy and

Qualifications

• Experience in an administrative or support role.
• Organisational and multitasking skills.
• Strong communication and interpersonal abilities with a range of audiences.
• Proficiency in Microsoft Office Suite and other relevant software.
• Experience in processing invoices and handling financial transactions.

Responsibilities

• Monitoring district budgets and providing accurate financial information
• Coordinating monthly department meetings, including preparation of meeting papers, minute taking and collating actions
• Managing and monitoring income relating to Special Services
• Analysing data and producing accurate & timely reports
• Purchasing equipment and services to support operational teams
• Providing effective business and administrative support to District Group Commanders
• Building strong working relationships with colleagues and stakeholders across the Fire Service
• Managing a varied workload and responding flexibly to changing priorities

Skills

Budget monitoring

Financial data handling

Income management

Data analysis

Purchasing

Stakeholder relationships

Communications

MS Office

Education

GCSE or Vocational equivalent

Job description

The following content displays a map of the jobs location - Stevenage

Job Reference HCC/1724/1756

Number of Positions:

1

Contract Type:

Fixed Term

£28,608 opportunity to progress to £32,046 per annum

Working Hours:

29.6

Location:

Closing Date:

20/10/2026

Job Category:

Administration

Region / Division:

Job Introduction

Job Title: BusinessSupport Senior Officer- Hertfordshire Fire & Rescue Service
Starting Salary: £28,608 opportunity to progress to £32,046 per annum (pro rata for part time)
Hours:29.6 hours
Location: Watford & Three Rivers and East Herts & Broxbourne Districts.
Contract Type: Fixed Term - 1 year
Directorate:Resources

About the team

This 12-month fixed-term position offers 29.6 hours per week and presents an exciting opportunity to shape how the role works. Our preference would be to appoint two job share partners, with one based in Hertford and the other in Watford, enabling strong local support across both districts. However, we are equally open to applications from candidates interested in undertaking the full role.

About the role

You will be at the heart of the day-to-day running of the districts, taking responsibility for a diverse range of activities. These include monitoring budgets, managing income from Special Services, analysing critical fire alarm information, purchasing essential operational equipment, and providing direct support to senior managers.

You will need to be confident working independently, able to prioritise a varied workload and comfortable dealing with financial information, data and purchasing processes. Just as importantly, you will be a strong communicator who enjoys building relationships and providing a responsive, professional service.

If you enjoy bringing organisation to a busy environment, solving problems and knowing that your work is helping to support frontline Fire Service delivery, we’d love to hear from you.

• Monitoring district budgets and providing accurate financial information
• Coordinating monthly department meetings, including preparation of meeting papers, minute taking and collating actions
• Managing and monitoring income relating to Special Services
• Analysing data and producing accurate & timely reports
• Purchasing equipment and services to support operational teams
• Providing effective business and administrative support to District Group Commanders
• Building strong working relationships with colleagues and stakeholders across the Fire Service
• Managing a varied workload and responding flexibly to changing priorities

About you

• Experience of working in a previous administrative or support role
• Organisational and multitasking skills
• Strong communication and interpersonal abilities with a range of audiences
• Proficiency in Microsoft Office Suite and other relevant software
• Experience in working as part of a team in a fast-paced environment.
• Understanding of specialised processes and methods gained through relevant training and experience.
• Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
• GCSE or Vocational equivalent, strong numeracy and literacy skills
• Enthusiasm and pride in your work are qualities we welcome.
• You will be used to working to tight deadlines and with high accuracy in written correspondence.
• Experience in minute or note taking
• Support with coaching and training others
• Experience in processing invoices and handling financial transactions

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation.

We are not able to offer sponsorship at this time for this role.

This job role is Level 7. Please locate the job profile here:

Additional information

We are changing Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport to travel to other locations.

English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.