Senior Business Analyst - Payment Flows

Global Technical Talent, an Inc. 5000 Company; Toronto; Hybrid; CAD 125,000 - 145,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Job summary

Global Technical Talent is seeking a Senior Business Analyst for Payment Flows in Toronto. This contract role focuses on end-to-end analysis, requirements, and stakeholder engagement for a global money-transfer application. Hybrid schedule with in-office Wednesdays and Thursdays and two-way flexibility to support meetings.

You will use Power BI and SQL to document and monitor payment processes, ensuring timely delivery and effective risk management across cross-border flows.

Qualifications

• 7+ years of Business Analyst experience with payments domain.
• Experience with Jira and Power BI reporting.
• Strong ability to document requirements and business processes.
• Knowledge of cross-border payments and multi-currency handling is a plus.

Responsibilities

• Lead end-to-end analysis and requirements for payment flows.
• Engage stakeholders, document business cases, and plan benefits.
• Monitor milestones, manage risks, and ensure timely delivery.
• Prepare and present status updates to sponsors and teams.

Skills

Jira

Payments

SQL

Power BI

AI knowledge

Strong communication

Requirements documentation

Process improvement

Education

Degree or diploma in Business, Arts, Science, Engineering

Tools

Jira

Power BI

Job description

Onsite Flexibility: Hybrid — In office minimum twice per week (Wednesday and Thursday), with one rotational day based on requirements and meetings

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension or conversion to full-time)
• Pay Rate: C$60.00–C$70.00 / Hour (CAD)
• Shift / Schedule: 40 hours/week, 9:00 AM – 5:00 PM, Monday to Friday

Senior Business Analyst - Payment Flows

Location: Toronto, ON

Onsite Flexibility: Hybrid — In office minimum twice per week (Wednesday and Thursday), with one rotational day based on requirements and meetings

Contract Details

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension or conversion to full-time)
• Pay Rate: C$60.00–C$70.00 / Hour (CAD)
• Shift / Schedule: 40 hours/week, 9:00 AM – 5:00 PM, Monday to Friday

Job Summary

As a Sr. Business Analyst in the Project Delivery, Modernization and Enablement team, you will provide high-impact analysis and thought leadership on strategic Projects and Programs. You will be responsible for the end-to-end delivery of work packages and initiatives, including Analysis of Deliverables, Stakeholder engagement, Requirements documentation, Business Case and Benefits planning, Execution delivery, Risk Mitigation, Communication, Testing, and People Change Management. The Senior Business Analyst is also responsible for leading project management activities, including planning, coordinating cross-functional teams, tracking project milestones, and ensuring timely delivery of project objectives.

The team (Alternate Solutions Group — ASG Technology) supports multiple applications focused on cross-border payments and multi-currency transactions, enabling customers to transact in local currencies while settling in currencies such as CAD, USD, AUD, and NZD across global markets.

This contractor will work on a global money transfer application and will be responsible for documenting requirements, interacting with stakeholders, and leading end-to-end project discussions. The role requires knowledge of Power BI reporting tools, SQL, and a solid understanding of downstream systems responsible for payment processing.

Key Responsibilities

• Disciplined Analysis and Documentation — Work with Business Partners, Business Sponsor/Lead(s), Technology partners, Stakeholder groups, and project team members to assess and document the current state and to formulate a target state and roadmap. Present detailed business requirements and process flows aligned with the organization's strategy and ensure all required artifacts are socialized and approved within required timelines. As assigned, participate in User Acceptance and business implementation activities.
• Strong Collaboration and Decision Support — Lead activities to help internal partners make informed and timely decisions related to scope, requirements, technology, organization, costs, financial reconciliation, schedule, etc. Motivate and inspire project teams while working toward a common goal and successful outcomes. Build ongoing partnerships with key clients and business partners.
• Project Leadership — Perform a subject matter leadership role to Project Delivery on project-related activities. Proactively identify risks to the project schedule and find ways to mitigate them. Monitor milestones; ensure they are completed according to timelines and budgets. Execute a project plan that strikes the right balance between budget, time, and risk.
• Clear Communication — Develop compelling presentation materials to support working team and executive discussions and to articulate Workstream status. Maintain detailed project plans, risks, actions, issues, and decision logs; track progress and schedule regular reviews and updates. Raise awareness and status of items through clear and timely communication.

Required Skills

• Business Analyst experience — 7 years
• Experience with Jira — 5 years
• Experience with payments — 2 years
• Strong communication skills
• Experience working with SQL and Power BI Reporting — 4 years
• AI knowledge
• Ability to demonstrate experience in defining and reengineering processes, documenting business requirements, formulating test plans, and people change management tactics
• Experience working on large-scale, multi-faceted programs with an understanding of what it takes from a client, business, and technology perspective to successfully define and deliver change in a fast-paced and high-volume environment
• Ability to investigate complex problems, make sense of information, and communicate insights in an impactful way
• Exceptional interpersonal, collaboration, and communication skills necessary to gain commitment and support for desired objectives and to deliver project artifacts
• Background working on payments (cards, wires, Interac, cross-border)
• Strong understanding of end-to-end payment flows and customer journeys

Preferred Skills

• Banking experience
• Previous experience at a major Canadian bank
• Payment rails experience

Education Requirements

• Degree or diploma in Business, Arts, Science, Engineering, and/or a related field of study

Required Experience

• Minimum 7 years of Business Analyst experience
• Minimum 5 years of experience with Jira
• Minimum 2 years of experience with payments
• Minimum 4 years of experience working with SQL and Power BI Reporting

Nice-to-Have Experience

• Knowledge of Banking Operations processes, including financial systems, front-office and back-office operations, and Capital Markets/Trading Investment processes and platforms

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process: 2 rounds — first virtual, second in-person
• The contingent worker may begin their assignment while employment verification and, if applicable, professional credential checks are in progress; checks must be completed within 30 days of the start date

About the Client

This client is a large, full-service multinational financial institution in the banking and capital markets sector, serving millions of clients across its home market in Canada and operating internationally — with significant commercial and investment banking presence in the United States and other global markets. The organization offers a comprehensive range of banking, wealth management, and capital markets products and services to individuals, businesses, and institutional clients worldwide. Teams include business analysts, senior business analysts, DevOps engineers, and enterprise programs analysts who collaborate across cross-functional, hybrid work environments on complex, large-scale initiatives. The institution is recognized for its structured career development framework, competitive compensation, and meaningful commitments to inclusion and diversity.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-14811 Industry: Operations & Management

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