IT Business Analyst

FP Inc.; Toronto; Hybrid; CAD 69,000 - 85,000; Full time

Job summary

FP Inc. is seeking an IT Business Analyst in Downtown Toronto to support change management, training documentation, and transition to production and BAU teams. The role involves collaborating with a major Canadian bank and cross-functional groups.

You will elicit, analyze, document requirements, create process models, and perform gap analyses. Strong communication and Agile SDLC understanding are essential for success in this complex delivery environment.

Qualifications

• Experience gathering, analyzing, documenting, and managing business and system requirements.
• Creating user stories, functional requirements, and end-to-end documentation across applications and integrations.
• Strong stakeholder management and communication bridging business and tech teams.

Responsibilities

• Elicit, analyze, and document functional, non-functional, operational, and transitional requirements.
• Create process maps, workflows, and functional specs (AS-IS / TO-BE).
• Perform gap analyses and recommend business and technology solutions.
• Collaborate with business users, developers, QA, and PMs for clarity and alignment.
• Translate business needs into actionable specifications for design.

Skills

Requirements gathering

User stories

SDLC knowledge

Stakeholder management

Agile experience

Education

Post-secondary education in CS/IS/Business

Job description

JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: 4.5 Months

Our client, a leading financial institution in Downtown Toronto, is looking for an IT Business Analyst to support change management, training documentation, and transition to production and BAU teams. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in the role:

• Elicit, analyze, and document functional, non-functional, operational, and transitional requirements.
• Create business process models, workflows, and functional specifications (AS-IS / TO-BE).
• Perform gap analysis between current and future-state capabilities and recommend solutions.
• Collaborate with business users, developers, QA, and project managers to ensure requirement clarity and alignment.
• Support solution design by translating business needs into actionable specifications.
• Coordinate and support Integration System Testing (IST), QA, and User Acceptance Testing (UAT).
• Track defects, risks, issues, and support governance and project reporting.

Must Have Skills:

• 5+ years of experience as an IT Business Analyst in complex delivery environments
• Extensive experience gathering, analyzing, documenting, and managing business and system requirements, as well as strong experience creating user stories, functional requirements, and supporting end-to-end documentation across applications and upstream/downstream system integrations
• Proven ability to create process maps, workflows, and functional specification, as well as experience conducting gap analyses and recommending business and technology solutions
• Strong stakeholder management and communication skills bridging business and technical teams.
• Experience working within Agile environments and understanding SDLC phases.

Nice-To-Have Skills:

• Working experience in the banking/financial services industry would be an asset
• Knowledge of credit and risk management applications
• Experience supporting large transformation or system replacement initiatives.

Soft Skills Required:

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities.
• Attention to detail and ability to manage ambiguity.
• Collaborative, professional working style with a can-do attitude.
• Ability to work independently while supporting team objectives.

Education:

• Post-secondary education in Computer Science, Information Systems, Business, or related field.
• Business Analysis or Agile certifications are an asset.

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $50/hr -$62/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.