Business Systems Analyst

Global Technical Talent, an Inc. 5000 Company; Toronto; Hybrid; CAD 103,320 - 110,208; Full time

Job summary

A leading technology workforce provider in Toronto is seeking a Business Systems Analyst to support the enhancements of the Messaging Back Office application. This role is crucial for Azure migration projects, requiring collaboration with Agile teams to develop scalable solutions. Candidates should have extensive experience in business systems analysis, Agile methodologies, and familiarity with financial services technologies. The position offers a hybrid work schedule and is contracted for 12 months at a pay rate of C$75-80/hour.

Qualifications

• 7+ years of Business Systems Analysis experience.
• 5+ years of experience in Agile environments.
• Experience supporting banking or financial services platforms.

Responsibilities

• Elicit and manage system and functional requirements.
• Participate in Agile ceremonies and maintain communication.
• Support QA by translating requirements into test conditions.

Skills

Business Systems Analysis

Agile methodologies

Communication skills

Independent work

Problem-solving

Tools

Jira

Confluence

Azure

Angular

Java

Job description

Overview

Primary Job Title: Business Systems Analyst

Alternate / Related Job Titles: Senior Business Systems Analyst; Technical Business Analyst; Agile Business Systems Analyst; Digital Banking Systems Analyst; API & Cloud Business Analyst

Location & Onsite Flexibility: Toronto, ON — Hybrid (2 days onsite, moving to 4 days onsite as of Feb 17)

Contract Details

Position Type: Contract

Contract Duration: 12 Months

Start: As Soon As Possible

Pay Rate: C$75-80/hour

Extension Possible: Yes

Conversion Possible: No

Job Summary

The Business Systems Analyst (BSA) will support enhancements and modernization of the Messaging Back Office (MBO) application within a leading financial institution. This role plays a critical part in Azure migration initiatives, requiring strong technical expertise and close collaboration with Agile pod members to deliver high-quality, scalable solutions.

Responsibilities

• Business Systems Analysis & Requirements
  • Elicit, analyze, document, and manage detailed system, functional, and non-functional requirements
  • Translate business needs into user stories, functional specifications, and technical requirements
  • Research and analyze current-state system capabilities and recommend technology solution options
• Agile Delivery & Collaboration
  • Actively participate in Agile ceremonies including stand-ups, refinements, estimations, and retrospectives
  • Identify risks, dependencies, and mitigation strategies; provide timely escalation when required
  • Maintain ongoing communication with business partners, pod members, and technology stakeholders
• Testing & Quality Support
  • Support QA and testing teams by translating requirements into test conditions and expected results
  • Participate in quality management reviews of designs, prototypes, and requirements artifacts
• Technical & Operational Support
  • Collaborate with architects, developers, and QA to assess impacts to existing systems and integrations
  • Provide operational and process analysis support as required
  • Ensure adherence to enterprise technology delivery practices, standards, and BSA best practices
• Leadership & Continuous Improvement
  • Act as a senior/lead BSA, coaching and guiding less experienced analysts
  • Contribute to knowledge transfer and continuous improvement initiatives
  • Identify opportunities to enhance productivity, efficiency, and solution quality

Qualifications

• Experience
  • 7+ years of Business Systems Analysis experience
  • 5+ years of delivery experience in Agile environments
  • 5+ years working with Agile / SAFe methodologies
  • Experience supporting banking or financial services platforms
• Must-Have Technical Skills
  • Jira & Confluence (5+ years)
  • Strong experience with API integrations
  • Hands-on knowledge of Angular, Java, and Azure (3+ years, recent)
• Additional Technical & Domain Knowledge
  • Strong understanding of system components, interfaces, data flows, and business rules
  • Experience with enterprise technology delivery practices, testing, and solution design
• Soft Skills
  • Strong verbal and written communication skills
  • Ability to work independently in a fast-paced environment
  • Strong prioritization, time management, and problem-solving skills
  • Detail-oriented with the ability to adapt quickly to changing priorities

Work Schedule & Environment

• Monday-Friday, core business hours
• Overtime: As needed
• Rotation: No
• Travel: Not required
• Office setup: Flex seating

About the Company

A top 10 bank in Canada and North America, this organization delivers comprehensive retail, commercial, wealth management, and wholesale banking solutions. It is recognized for its leadership in digital banking, innovation, and enterprise-scale technology delivery.

About GTT

GTT is a global workforce solutions provider specializing in IT, engineering, life sciences, and professional services. We partner with leading organizations to deliver highly qualified talent for contract, contract-to-hire, and direct hire opportunities. With a strong focus on quality, compliance, and candidate experience, GTT supports both clients and consultants through transparent processes, responsive communication, and scalable workforce solutions. We are committed to fostering inclusive, diverse, and equitable workplaces and operate in full compliance with applicable employment laws. GTT is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Number: 26-00740