Senior Business Analyst

Tri-global Solutions Group Inc.; San Juan de Terranova; Hybrid; CAD 83,000 - 124,000; Full time

Job summary

Tri-global Solutions Group Inc. is seeking a Senior Business Analyst to join the OCIO ACMS project in St. John’s, NL.

The contractor will lead business analysis, requirements gathering, process documentation and testing, with involvement in data migration and change management. The role is hybrid (office and remote) within Canada and requires security screening. The project aims to modernize apprenticeship certification workflows, with collaboration across client departments and OCIO teams.

Qualifications

• 7+ years of experience as a Business Analyst, including complex modernization projects.
• Experience with requirements elicitation, validation and documentation.
• Experience with change management and testing activities.

Responsibilities

• Lead client requirements development and validate business processes.
• Configure and support system integration and reporting needs.
• Guide data migration activities and identify data gaps.
• Develop and execute test strategies, test cases, and defect prioritization.
• Support change management and training activities for the client.
• Create standard project artifacts: workflows, use cases, requirements, etc.
• Assist with other project tasks as required by OCIO PM/Delivery Manager.

Skills

Business Analysis

Requirements Gathering

Education

Post-secondary education in business/computer science

Tools

Azure DevOps

Wireframing software

Job description

SENIOR BUSINESS ANALYST (ACMS: Apprenticeship & Certification Management System)

Requisition #: R26-3624 (RQ00134)

Location: St. John’s, Newfoundland and Labrador (Hybrid – *See Work Model below)

Engagement Type: Contract

Number of Resources required: 1

Rate (CAD): Negotiable / Commensurate with related experience and market competitiveness

Term: 2026-11-16 to 2027-03-31 (96 working days) with potential for extension.

Hours per week / Allocation: Based on a 35-hour standard work week, with a 70-100% allocation.

Security Screening: Standard (Criminal Record Check)

Tri-global Solutions Group Inc. is seeking one (1) Senior Business Analyst to join our talented Service Delivery team with the Government of Newfoundland and Labrador.

WORK MODEL: The successful contractor(s) will be required to work in St. John’s, which can be a combination of work from the office and remote work as stipulated during the assignment. All work must be performed from within Canada in accordance with network and data security policies. Applicants must be legally authorized to work in Canada (e.g., Canadian citizen or permanent resident). Standard hours are 8:30AM to 4:30 PM Newfoundland Time, Monday to Friday, excluding observed holidays. Note, a remote-work only option is not available.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

PROJECT OVERVIEW

The Office of the Chief Information Officer (OCIO) provides the information technology and information management capability that enables the Government of Newfoundland and Labrador to operate, deliver services, and evolve. OCIO plans, delivers, and operates shared digital platforms, applications, and infrastructure while setting the standards, policies, and governance that ensure technology is secure, reliable, and aligned with the needs of government and citizens. Working collaboratively across departments and with the private sector, OCIO focuses on modernizing services, improving how government uses information, and progressively enabling digital solutions that support efficient, responsive, and future ready public services.

ACMS Project:
The Apprenticeship & Certification Management System (ACMS) project will deliver a comprehensive end-to-end solution for the Apprenticeship and Trades Certification Division (ATCD) to manage clients (skilled trade workers and occupations) through their certification process (registration, employment and training management, final certification). The solution will also include a self-service online portal for employers, training institutes, and various client types (apprentices, pre-apprentices, trade qualifiers, journeypersons, power engineers and blasters) to manage aspects of their own journey.

The OCIO has been moving to a modernization solution in a series of agile releases. The next release is scheduled for February 2027 with subsequent releases planned beyond R2. The ACMS project is replacing the current AIMS legacy system capabilities, providing updated workflows and new functionality to support the apprenticeship certification processes. The new system consists of .NET Framework 8, a new Oracle database, and APEX reporting.

The Senior Business Analyst will be responsible to lead the business analysis, requirements gathering, process documentation, and testing for the project(s), participate in data migration, as well as complete applicable project deliverables as outlined under the OCIO’s Project Management Lifecycle (PMLC). This assignment will involve working closely with the Client Department as well as different branches and teams within the OCIO.

DESCRIPTION OF SERVICES

• Client Requirements development
  • Take a leadership role to validate business processes/requirements for the department
  • Plan, facilitate, conduct and document business processes/requirements validation workshops, meetings and interviews
  • Help validate the solution design from a business perspective
• System Integration
  • Supporting client to configure the new system according to the client’s needs, including security settings for users
  • Developing any ad hoc or customized reporting required by the client.
• Data migration
  • Guiding and assisting the client with data cleansing and conversion
  • Supporting data migration activities by identifying gaps with new data structure
  • Capture data migration rules, mappings and validation requirements
• Testing
  • Support testing activities, including writing test cases to validate requirements, execution (initial testing), and identify bugs (and prioritizing),
  • Organizing and conducting the functional testing of the system, working with the team to resolve any problems that arise.
• Change Management/Training
  • Work closely with business representatives, aiding development and implementation of business process change activities
  • Aiding development of training materials for any required training based on the client’s business processes, use of the system, and user categories; and support training activities
• Creation and finalization of standard project artifacts including, but not limited to:
  • Workflows
  • Use Cases
  • Requirements documents or user stories
  • Fit-gap analysis
  • Business process models
  • User guides for new/enhanced system functionality
• Other duties
  • Complete any other client-related project tasks that will help ensure project success;
  • Assist with other project-related deliverables or tasks as required by the OCIO Project Manager/Delivery Manager.

QUALIFICATIONS

• Post-secondary education (2+ year program) in business, computer science, or a related field from a recognized institution. Professional certifications are an asset.
• 7+ years of experience as a Business Analyst, including 3-6 years of complex, large-scale modernization projects. Experience/knowledge of the apprenticeship program and using Azure DevOps and wireframing software would be assets. (7 years+)
• Provide examples of recent successful projects (within the last three years) whereby the identified resource worked as a Senior Business Analyst.
• Describe experience in soliciting, documenting and validating business requirements.
• Describe experience with business process transformation and change management. This should include how the resource demonstrates strong written and oral communication skills.
• Describe experience preparing test strategies / test plans, test cases; executing test cases/scripts, and experience monitoring /controlling test plan execution. Experience using Azure DevOps for testing would be an asset.

NOT FOR YOU?

• Check out our other opportunities at https://tri-global.com or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

• Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.
• Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.
• Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.