Senior Business Analyst

T & T Supermarket; Richmond; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading supermarket chain is seeking a Senior Business Analyst to implement technology solutions and enhance business processes. This role involves working closely with stakeholders, conducting system tests, and ensuring effective communication. Candidates should have a Bachelor's Degree and at least 5 years of relevant experience, with fluency in English and knowledge of Chinese as a plus.

Benefits

Quarterly discretionary bonus

Life/AD&D insurance

Extended health/dental/vision care

Retirement benefit

Paid annual/sick/marriage/bereavement leave

Subsidized staff meal

In-store staff purchase discount

Qualifications

• 5+ years experience in analyzing and documenting complex business processes.
• Fluent in spoken and written English.
• Knowledge in Chinese (Cantonese &/or Mandarin) is an asset.

Responsibilities

• Implement technology solutions by determining project requirements.
• Conduct system tests and user acceptance tests.
• Prepare training and user manuals.

Skills

Analytical problem-solving

Communication skills

Interpersonal skills

Service-oriented

Education

Bachelor’s Degree in Computer Science, Information Technology, Business Analysis

Job description

Join to apply for the Senior Business Analyst role at T & T Supermarket

Join to apply for the Senior Business Analyst role at T & T Supermarket

Reporting to the IT Manager – Business Engagement, the Senior Business Analyst is responsible for the implementing of technology solutions to the business in a cost-effective way by determining the requirements of a project or user request, and communicating effectively with stakeholders, facilitators and business users to obtain their endorsement. The Senior Business Analyst will conduct/ steer system test and user acceptance test, support the implementation and to conduct post-implementation review.

T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 37 stores across the country: 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.

• To work with business users to understand their business problems and translate that knowledge into a technical solution
• Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign-off from business users
• Demonstrated fluency in business processes and process differentiation
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing process
• Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests
• Prepare training and user manual
• Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on-site system operation support where necessary
• Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement
• Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management
• Manage relationships and expectations with business users by developing a communication process to keep others up-to-date on project results
• A Bachelor’s Degree in Computer Science, Information Technology, Business Analysis, or other related disciplines
• Possess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in supermarket business operation is a definite advantage
• Good presentation and communication skills; possess highly systematic & analytical problem-solving ability; ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
• Service oriented with good interpersonal and customer relations skills
• Demonstrate initiative, flexibility and responsiveness in completing tasks
• Certification, such as Business Analysis, Project Management or other designation relating to the application of IT in business operation/management is an asset
• Must be fluent in spoken and written English
• Knowledge in Chinese (Cantonese &/or Mandarin) is an asset
  
  

Benefits

• Quarterly discretionary bonus
• Life/AD&D insurance
• Extended health/dental/vision care
• Retirement benefit
• Paid annual/sick/marriage/bereavement leave
• Subsidized staff meal
• In-store staff purchase discount
  
  

Shift

5-day work week (Monday to Friday)

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Retail Groceries

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