Senior Business Analyst

MarketOnce; Quinte West; On-site; CAD 161,000 - 201,000; Full time

Benefits offered by this job

Comprehensive health, vision & dental

401k with company contribution

Downtown Denver office with commuter/2

Flexible vacation policy

Career progression opportunities

Job summary

MarketOnce is seeking a Senior Business Analyst to sit at the intersection of business strategy and technical delivery. This role is ideal for a seasoned analyst with experience supporting large-scale consumer and commercial products, working within the full SDLC process from planning, through execution and deployment.

You’ll work with cross‑functional teams to transform business requests into structured features and user stories, manage the backlog, and ensure clear acceptance criteria.

Qualifications

• 6-8+ years of experience as a Business Analyst or Senior BA in a matrixed tech environment
• Deep fluency in Agile methodology and the full SDLC
• Experience supporting business case development with measurable success criteria
• Ability to write precise, complete requirements, user stories, and acceptance criteria
• Experience leading discovery conversations with stakeholders
• Certifications are a plus

Responsibilities

• Lead discovery conversations with business stakeholders to define problems, outcomes, and success measures
• Translate needs into well-structured features, requirements, and user stories with acceptance criteria
• Collect and implement customer feedback to drive iterative improvements
• Facilitate backlog refinement, sprint planning, and maintain the product backlog
• Own ticket creation and structuring in Azure DevOps, Jira, or similar tools
• Maintain project documentation in Confluence for planning and execution
• Frame projects with clear business value and measurable objectives
• Coordinate with product, engineering, and leadership to ensure alignment

Skills

Communication skills

Facilitation

Agile experience

Stakeholder management

Education

Bachelor’s degree in Business/IT

CBAP certification

CSM certification

PMP certification

Tools

Azure DevOps

Jira

Confluence

Job description

About the Opportunity:

MarketOnce is looking for a Senior Business Analyst to sit at the intersection of business strategy and technical delivery. This role is ideal for a seasoned analyst with experience supporting large-scale consumer and commercial products, working within the full SDLC process, from planning, through execution and deployment. You’ll be the person who takes a business objective, builds clear solutions, and packages it into a structured, actionable plan that engineering team can execute against to ensure successful project delivery.

You’ll work closely with matrixed, cross-functional teams and stakeholders, to ensure business requests are grounded in a clearly defined objective, has measurable success criteria, and is documented to a standard that can be handed off to engineering and presented to leadership. The ideal candidate is someone who gets energized by bringing structure to ambiguity, focused on internal and external customers, and takes pride delivering industry-leading digital experiences.

What You’ll Do:

Requirements, Discovery, Customer Feedback

• Lead discovery conversations with business stakeholders to define the problem being solved, the desired outcome, and how success will be measured, ensuring business objective is always the primary focus
• Translate business needs into well-structured features, requirements, and user stories with clear acceptance criteria, context, and commentary that gives engineering the full picture, not just the ask
• Collect and implement customer feedback to drive iterative improvements along with design and prioritization decisions

Scrum Ceremonies

• Facilitate backlog reviews, refinement, prioritization and sprint planning
• Support Product team in maintaining the product backlog and ensuring clear communication between the technical team and stakeholders
• Track sprint progress, velocity, and manage the sprint backlog
• Ensure that the team follows Agile principles and practices and removes obstacles that may impede the team’s progress

Ticket Structure & Work Management

• Own the creation and submission of tickets in Azure DevOps, Jira, or similar tools, with a strong command of how to structure work through ticket hierarchy, scaled appropriately for small, medium, and large initiatives
• Establish and champion consistent ticket standards across teams, including how to frame scope, define risks and dependencies, and write acceptance criteria that support successful project deliveries
• Maintain project documentation in Confluence to support planning and execution processes, standardization, and knowledge sharing across delivery teams

Feature Packaging & Business Case Support

• Frame up and package projects and business requests that clearly articulate business value, scope, and objectives before work enters the delivery pipeline
• Support the creation of business cases in partnership with product liaisons and business stakeholders - including quantifying business value, identifying risks and dependencies, and building the narrative needed to gain leadership alignment
• Ensure deliverables and artifacts are understandable to all levels of the business and leadership

Collaboration & Stakeholder Management

• Serve as the connective tissue between business stakeholders, product liaisons, engineering, and delivery teams - translating across contexts without losing fidelity
• Manage multiple concurrent projects and feature tracks simultaneously, keeping each moving through discovery and definition without bottlenecks
• Support process standardization efforts across the BA practice and delivery workflow

What We’re Looking For:

• Bachelor’s degree in Business Administration, IT, or a related field
• 6-8+ years of experience as a Business Analyst or Senior BA, in growing, matrixed technical environment. Ideally in a consumer and commercial product environment; Market Research industry experience is a plus
• Deep fluency in Agile methodology and the full SDLC - you understand how software gets built, what engineers need to start work, and where requirements break down in practice
• Hands-on experience with Azure DevOps, Jira, or comparable work management tools; working knowledge of Atlassian Confluence for documentation and process management
• Demonstrated ability to write requirements, user stories, and acceptance criteria that are precise, complete, and usable - not just placeholders
• Experience supporting business case development, including articulating business value and defining measurable success criteria
• Comfortable managing ambiguity across multiple work streams and stakeholders without losing detail or momentum
• Strong communication and facilitation skills - you can run a discovery session, synthesize outputs, and present findings to both technical and executive audiences
• Certifications are a plus
• • Certified Business Analysis Professional (CBAP) or similar
  • Certified Scrum Master (CSM) or similar
  • Project Management Professional (PMP) or similar

What We Offer:

• Competitive base salary: $116,000-$145,000/year
• Flexible vacation policy - take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k with company contribution
• Beautiful downtown Denver office with company-paid commuter benefits (parking or RTD EcoPass)
• Opportunity for career progression with plenty of room for personal growth

What to Expect:

• 1st Round: 30-45 minute interview with the Recruiter
• 2nd Round: 45-minute virtual interview with the Hiring Manager
• 3rd Round: 2 hours of onsite interviews with the Hiring Team

_ Please note that we are fully _ _ onsite _ _ work environment, and require daily presence at our LoDo/Union Station office. We are not considering remote, hybrid, or out-of-area candidates, and do not work with outside recruiting agencies. _

MarketOnce will accept applications for this role on an ongoing basis.

MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.