Senior AR Administrator

Swim Recruiting; Vancouver; Hybrid; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Discretionary bonus

3 weeks vacation

Medical + dental coverage

Transit pass

RSP match

Job summary

Swim Recruiting is seeking an experienced AR Administrator to own complex accounts receivable activities, credit review, and collections in a multinational setting with a Vancouver base. You will resolve billing issues, improve processes, and mentor junior team members while collaborating with branches and finance across the business.

The role emphasizes strong analytical skills, cross-functional collaboration, and a commitment to accuracy and process improvement.

Qualifications

• Four or more years of progressive accounts receivable, credit, collections or related accounting experience, including complex customer accounts.
• Broad knowledge of the accounts receivable cycle, credit and collection practices, account reconciliations and internal controls.
• Strong ownership, judgement and follow-through, with the ability to deliver accurate and consistent results with limited supervision.
• Strong analytical and problem-solving skills, including root-cause analysis and resolution of complex account or system issues.
• Clear written and verbal communication, with strong negotiation, conflict-resolution and customer-service skills.
• Ability to mentor colleagues, manage competing priorities and work effectively both independently and as part of a team.
• High standards of accuracy, organization, confidentiality, ethics and professional conduct.

Responsibilities

• Own assigned AR activities, including credit review, collections, cash applications, reconciliations and resolution of outstanding items.
• Develop credit limits and monitor risk; devise collection strategies for overdue accounts.
• Investigate and resolve complex billing issues such as short payments, deductions, refunds, and misapplied payments.
• Identify root causes of overdue payments and data-flow errors; coordinate solutions with customers and internal teams.
• Maintain accurate customer records, ledgers, reconciliations, and supporting documentation.
• Mentor Accounts Receivable Administrators through coaching and cross-training.
• Identify opportunities to streamline workflows and improve systems or automation.
• Provide excellent internal and external customer service.
• Perform other duties as assigned.

Skills

Analytical skills

Problem solving

Communication

Mentoring

Negotiation

Education

Accounting, Finance, or Business degree

CCP or CPA coursework

Tools

Microsoft Excel

NetSuite

DTMS

Job description

Great opportunity for an experienced AR Administrator to join a very successful and well-established multi-national company in an exciting industry. You will have the opportunity to take ownership of complex accounts, credit and collections while playing a key role in resolving issues and improving processes. You will have the opportunity to use your analytical and problem-solving skills, work closely with stakeholders across the business, and mentor others on the team.

Who- the Company:

Our client has a 100-year history and offer a fast-paced, dynamic, and rewarding culture. Their corporate values promote teamwork, trust, and integrity.

What- the Role:

• Own assigned accounts receivable activities, including credit review, collections, cash application, reconciliations and resolution of outstanding items.
• Work with Branch Managers and internal stakeholders to assess customer creditworthiness, recommend and maintain appropriate credit limits, monitor changing risk and develop practical collection strategies for overdue or higher-risk accounts.
• Investigate and resolve complex billing issues including short payments, deductions, credits, refunds, adjustments, misapplied payments and other account irregularities.
• Identify root causes of overdue payments, recurring disputes, data-flow errors and system-related billing or cash application issues; coordinate practical solutions with customers, branches, Finance and other departments.
• Maintain accurate customer records, ledgers, reconciliations and supporting documentation in accordance with internal controls and approval requirements.
• Manage complex, sensitive or high-volume accounts with clear communication, sound judgement and consistent follow-through.
• Provide guidance on accounts receivable and credit policies and support the Accounts Receivable Manager with procedures, controls and reporting.
• Mentor Accounts Receivable Administrators through coaching, knowledge sharing, cross-training and support with complex transactions, without formal supervisory authority.
• Identify and support opportunities to streamline workflows, strengthen controls and improve systems or automation.
• Provide excellent internal and external customer service.
• Perform other duties as assigned.

Who- the Candidate:

• Relevant post-secondary education in accounting, finance or business. CCP or CPA coursework is an asset.
• Four or more years of progressive accounts receivable, credit, collections or related accounting experience, including complex customer accounts.
• Broad knowledge of the accounts receivable cycle, credit and collection practices, account reconciliations and internal controls.
• Strong ownership, judgement and follow-through, with the ability to deliver accurate and consistent results with limited supervision.
• Strong analytical and problem-solving skills, including root-cause analysis and resolution of complex account or system issues.
• Advanced Microsoft Excel skills. Experience with NetSuite, DTMS or similar systems is an asset.
• Clear written and verbal communication, with strong negotiation, conflict-resolution and customer-service skills.
• Ability to mentor colleagues, manage competing priorities and work effectively both independently and as part of a team.
• High standards of accuracy, organization, confidentiality, ethics and professional conduct.

How Much:

$70,000-$80,000 commensurate with experience, discretionary bonus, 3 weeks of vacation, medical + dental coverage, transit pass, RSP match.

• discretionary bonus
• 3 weeks of vacation
• medical + dental coverage
• transit pass
• RSP match

Where:

Based in the company’s Vancouver head office. Hybrid working schedule of Mon-Tues-Wed in-office and Thurs-Fri remote.