Senior Analyst Enterprise Architecture Tools

National Bank of Canada; Montreal; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Senior Analyst, Enterprise Architecture Tools to help operate and evolve a strategic platform ecosystem that manages the application portfolio and the technology landscape. You will advance platform engineering, automation, data integration, and AI-driven improvements.

You will administer EA platforms, design integrations with ServiceNow, Collibra and Jira, automate data processes, and ensure reliability and security across environments.

Qualifications

• University degree in computer engineering, software engineering, or related field.
• 5+ years of platform engineering, software development, automation, or enterprise SaaS operations.
• Strong programming skills with Python and JavaScript; experience with REST APIs and Git.
• Experience designing reliable, maintainable solutions and handling operations (monitoring, incidents, changes).
• Hands-on experience with AI, generative AI, or development tools for automation.

Responsibilities

• Administer Enterprise Architecture platforms and tools: access, licenses, IAM, environments, configurations.
• Design, develop and maintain integrations between EA platforms and systems (ServiceNow, Collibra, Jira) via APIs and webhooks.
• Automate data loads, enrichment scripts, workflows, and reporting to improve reliability.
• Leverage AI and automation to enrich data, detect anomalies, and accelerate operations.
• Coordinate with product owners, architects, data, security and ops teams for support and feature adoption.

Skills

Python

JavaScript

REST APIs

Git

AI automation

Architecture management

Enterprise Architecture

Education

Bachelor's degree in computer engineering or software engineering

Tools

ServiceNow

Collibra

Jira

Job description

A career as a Senior Analyst, Enterprise Architecture Tools within the Enterprise Architecture team at National Bank means contributing to the operation and evolution of a strategic platform ecosystem used to manage the application portfolio and structure knowledge of the technology landscape. This role allows you to make a positive impact on our organization through your expertise in platform engineering, development, automation, data integration, and artificial intelligence.

Your role

• Administer Enterprise Architecture platforms and tools, including access, licenses, roles, environments, configurations, single sign-on, and identity and access management.
• Design, develop, test, and maintain integrations between Enterprise Architecture platforms and systems such as ServiceNow, Collibra, and Jira, using APIs, webhooks, and synchronization mechanisms.
• Automate data loads, enrichment scripts, workflows, and reporting to reduce manual intervention and improve operational reliability.
• Leverage artificial intelligence and automation to enrich data, detect anomalies, improve data quality, accelerate operations, and develop new use cases for the Enterprise Architecture practice.
• Ensure the quality, reliability, and continuity of platforms and data by orchestrating certification campaigns, managing exceptions and reconciliation with source systems, and handling incidents, problems, changes, upgrades, security, and performance.
• Collaborate with product owners, enterprise architects, data, security, and technology operations teams, as well as vendors, to coordinate support and escalations, assess new features, and plan their controlled adoption.

Your team

Within the Enterprise Architecture sector, you will be part of a team that contributes to the evolution of Enterprise Architecture platforms to better support application portfolio management, knowledge of the technology landscape, and the Bank’s transformation initiatives. You will work closely with product owners, enterprise architects, and data, security, and technology operations teams.

We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring support, are available to you at all times.

Prerequisites

• Hold a university degree in computer engineering, software engineering, or a related field and have more than five years of relevant experience in platform engineering, software development, automation, or the operation of enterprise SaaS solutions.
• Have strong programming and automation skills, particularly with Python, JavaScript, or a comparable language, as well as hands‑on experience with REST APIs, authentication, Git, and modern software delivery practices.
• Demonstrate experience designing reliable and maintainable solutions, troubleshooting complex issues, and managing platform operations, including monitoring, incidents, changes, security, performance, and business continuity.
• Have experience with architecture management, application portfolio management, data, or technology service management platforms, including their information models, configuration, integrations, and administration.
• Demonstrate hands‑on experience with artificial intelligence, generative AI, or development assistance tools to automate tasks, improve data quality, or accelerate the design and delivery of solutions.

Languages: French, English. Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills: Artificial Intelligence, Business Process Improvement, Change Management, Communication, Critical Thinking, Detail-oriented, Enterprise Application Integration, Enterprise Architecture, Git, Influencing, Information Analysis, JavaScript, Python Automation, Python Programming, Representational State Transfer Application Programming Interface Development, Systems Automation, Troubleshooting Methodologies.

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!