Senior Director, IT Delivery and Technology Platforms

National Bank of Canada; Montreal; Hybrid; CAD 180,000 - 230,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive compensation

Generous pension plan

Employee Share Ownership Plan

Telemedicine services

Job summary

National Bank of Canada seeks a Senior Director, IT Delivery and Technology Platforms to lead a portfolio of critical technology assets, including potential mainframe environments, and to drive modernization and AI-enabled transformation.

You will manage 3–4 managers and guide a group of 50–75 tech professionals, building a sustainable, high‑performing technology organization with a clear strategic road map.

Qualifications

• Minimum 10 years of relevant experience or 8 years with a related master's degree.
• Proven experience managing managers and large technology teams.
• Deep hands-on tech experience to guide complex decisions across delivery, architecture and operations.

Responsibilities

• Lead 3–4 technology asset managers and influence a 50–75 person organization.
• Ensure health, stability and modernization of critical assets and platforms.
• Establish a technology vision and roadmap balancing business value, risk and sustainability.
• Drive AI adoption in delivery and engineering practices with scaled impact.

Skills

Mainframe modernization

Executive leadership

Stakeholder management

AI in delivery

Team development

Risk management

Architectural vision

Communication

Education

Bachelor's degree in CS/Engineering

Master's degree in related field

Job description

A career as Senior Director, IT Delivery and Technology Platforms at National Bank means acting as a leader of leaders and ensuring the evolution, performance and sustainability of a portfolio of critical technology assets. This role combines technology depth, operational excellence, value delivery, AI-enabled transformation and talent development in a complex and evolving environment.

You will lead 3 to 4 managers accountable for technology assets and influence an organization of approximately 50 to 75 people. The portfolio’s exact scope will be established based on sector priorities and the selected candidate’s expertise. It may include the mainframe platform and its related ecosystems.

• Lead, engage and develop a team of 3 to 4 technology asset managers by supporting their decisions, development, team leadership and achievement of sustainable results.
• Ensure the overall health and sustainability of a portfolio of critical assets by balancing stability, resilience, security, obsolescence, capacity, performance, costs, service continuity and modernization.
• Establish a technology vision and roadmap that balance business needs, value delivery, modernization, risk reduction and operational sustainability.
• Be accountable for portfolio performance, including quality, predictability, dependency management, investment prioritization and achievement of expected outcomes.
• Provide credible technology leadership to architects, specialists, delivery teams and business partners, challenge directions and promote simple, sustainable and pragmatic decisions.
• Guide the evolution of legacy platforms, potentially including the mainframe, and ensure their coherent integration with modern architectures, APIs, data, cloud, automation and artificial intelligence.
• Accelerate the adoption of artificial intelligence in delivery and engineering practices, mobilize managers and their teams around concrete use cases, and foster the large‑scale deployment of new ways of working.
• Develop managers and succession talent, strengthen technology leadership depth and build an organization capable of taking on future transformations and responsibilities, in partnership with business sectors, architecture, cybersecurity, operations, suppliers and other technology teams.

Your team

IT and Operations brings together more than 5,500 experts who work in an agile, proactive and collaborative way to seize opportunities, stay at the forefront of technology and continuously improve processes.

You will report to a Senior Director, IT Delivery, whose overall scope covers the banking domain, the financing domain and the mainframe platform. You will work in a diverse technology environment alongside managers and teams responsible for these three areas. Your portfolio may fall within one or more of these domains, depending on sector priorities and your expertise.

We aim to offer maximum flexibility to support your quality of life, including a hybrid work environment and a flexible, adaptable schedule.

Prerequisites

• Bachelor’s degree in computer science, engineering or a related field and at least 10 years of relevant experience, or a related master’s degree and at least 8 years of relevant experience.
• Significant experience managing managers and leading large technology teams.
• A career path grounded in sufficiently deep hands‑on technology experience to understand, challenge and guide complex technology decisions, such as software development, architecture, solution design, platform engineering or technology operations.
• Demonstrated experience managing critical technology assets or platforms, including lifecycle, stability, modernization and risk.
• Knowledge of mainframe environments and their modernization, resilience and integration considerations is an asset.
• Hands‑on experience using artificial intelligence in a technology delivery or engineering context, combined with a demonstrated ability to influence and accelerate its adoption across teams.
• Experience delivering complex programs or initiatives involving multiple teams, partners and dependencies.
• Ability to translate complex technology issues into clear decisions, priorities and messages for executive and business audiences.
• Engaging leadership, managerial courage, sound judgment, organizational awareness and the ability to operate effectively in ambiguity.
• Experience in financial services or another highly regulated environment is an asset.

Languages: French, English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills: Business Alignment, Cybersecurity, Detail-oriented, Diversity & Inclusion, Driving Results, Emotional Intelligence, Managerial Courage, Mobilization, Partner Development, Problem Solving, Resiliency, Risk Management, Stakeholder Management, Strategy Execution, Team Alignment, Technical Debt Remediation

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

Join us!