Senior Analyst Custody Invoicing

National Bank of Canada; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank Trust is seeking a Senior Analyst, Custody Invoicing to act as the SME for invoicing within the Custody Operations team. You will ensure accuracy of billing, partner with stakeholders, and drive automation to enhance controls and efficiency.

The role emphasizes process improvement, risk management, and contributing to transformation initiatives while maintaining regulatory compliance. The position supports a hybrid work setup.

Qualifications

• Bachelor’s degree in Finance, Business Administration, Accounting, Economics or a related field is required.
• Minimum of five years of experience in custody operations, securities operations, fund administration or related area within financial services.
• Experience supporting institutional clients or working in asset management, custody services or investment management environments.
• Experience participating in transformation, automation or process optimization initiatives.
• Knowledge of Power BI, Power Automate or Python is advantageous.

Responsibilities

• Act as SME for invoicing activities related to custody operations and ensure billing accuracy.
• Partner with stakeholders to resolve complex issues and implement sustainable solutions.
• Analyze operational exceptions, discrepancies and incidents to ensure timely resolution and prevent recurrence.
• Identify opportunities to strengthen controls and streamline processes through automation.
• Contribute to strategic transformation initiatives and client onboarding activities.

Skills

Automation

Daily Banking

Initiative

Investments

Invoicing

Learning Agility

Microsoft Power Automate

Microsoft Power BI

Process Improvement

Python

Resiliency

Teamwork

Education

Bachelor's degree in Finance, Business Administration, Accounting, Economics or related field

Tools

Power BI

Power Automate

Python

Microsoft Office

Job description

Your Job

A career as a Senior Analyst, Custody Invoicing within the Custody Operations team at National Bank Trust means acting as a subject matter expert in custody operations and supporting institutional investment activities. In this role, you will make a meaningful impact on our organization through your expertise in invoicing, operational risk management and continuous process improvement.

• Act as the subject matter expert for invoicing activities related to custody operations and ensure the accuracy of billing processes.
• Partner with business stakeholders to resolve complex issues and implement efficient, sustainable solutions.
• Analyze operational exceptions, discrepancies and incidents to ensure timely resolution and prevent recurrence.
• Identify and implement opportunities to strengthen controls, streamline processes and increase operational efficiency through automation.
• Contribute to strategic transformation initiatives, client onboarding activities and the evolution of the operating model.
• Ensure compliance with internal controls, policies and regulatory requirements while sharing your expertise with colleagues across the team.

Your Team

The Custody Operations team brings together specialists who work in an agile, proactive and collaborative environment to seize opportunities, stay at the forefront of industry practices and continuously improve processes.

Within the Custody Operations sector, you will be part of a team recognized for its operational excellence, discipline in risk management and commitment to continuous improvement. You will report to a manager dedicated to supporting business growth while delivering a high-quality client experience. Our team stands out through its collaboration, expertise and commitment to excellence. We strive to offer maximum flexibility to support your quality of life through a hybrid work environment and a flexible schedule.

National Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, will help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring opportunities, are available to you at all times.

Requirements

• Bachelor’s degree in Finance, Business Administration, Accounting, Economics or a related field.
• Minimum of five years of experience in custody operations, securities operations, fund administration or a related area within financial services.
• Experience supporting institutional clients or working in asset management, custody services or investment management environments.
• Experience participating in transformation, automation or process optimization initiatives.
• Strong proficiency with Microsoft Office and familiarity with tools such as Power BI, Power Automate or Python.
• Knowledge of banking products and services is considered an asset.

Languages: English

Required skills: Automation, Daily Banking, Initiative, Investments, Invoicing, Learning Agility, Microsoft Power Automate, Microsoft Power BI, Process Improvement, Python, Resiliency, Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!