Senior Analyst Custody Invoicing

Banque Nationale du Canada; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank Trust is seeking a Senior Analyst, Custody Invoicing to become a subject matter expert in custody operations, ensuring billing accuracy and strong controls within the Custody Operations team in Toronto. This role blends invoicing, risk management and process improvement with a client‑facing perspective.

You will partner with stakeholders, analyze exceptions, support transformation and automation initiatives, and help evolve the operating model while maintaining compliance with

Qualifications

• Bachelor’s degree in Finance, Business Administration, Accounting, Economics or a related field.
• Five years of experience in custody operations, securities operations, fund administration or a related area within financial services.
• Experience supporting institutional clients or working in asset management, custody services or investment management environments.
• Experience participating in transformation, automation or process optimization initiatives.
• Strong proficiency with Microsoft Office and familiarity with tools such as Power BI, Power Automate or Python.
• Knowledge of banking products and services is considered an asset.

Responsibilities

• Act as the subject matter expert for invoicing activities related to custody operations and ensure the accuracy of billing processes.
• Partner with business stakeholders to resolve complex issues and implement efficient, sustainable solutions.
• Analyze operational exceptions, discrepancies and incidents to ensure timely resolution and prevent recurrence.
• Identify and implement opportunities to strengthen controls, streamline processes and increase operational efficiency through automation.
• Contribute to strategic transformation initiatives, client onboarding activities and the evolution of the operating model.
• Ensure compliance with internal controls, policies and regulatory requirements while sharing your expertise with colleagues across the team.

Skills

Automation

Investments

Invoicing

Microsoft Power BI

Python

Teamwork

Initiative

Learning Agility

Resiliency

Process Improvement

Daily Banking

Microsoft Power Automate

Education

Bachelor’s degree

Tools

Power BI

Power Automate

Python

Job description

Area(s) of interest: Wealth management, Operations

Location(s): Toronto

A career as a Senior Analyst, Custody Invoicing within the Custody Operations team at National Bank Trust means acting as a subject matter expert in custody operations and supporting institutional investment activities. In this role, you will make a meaningful impact on our organization through your expertise in invoicing, operational risk management and continuous process improvement.

Your Job

• Act as the subject matter expert for invoicing activities related to custody operations and ensure the accuracy of billing processes.
• Partner with business stakeholders to resolve complex issues and implement efficient, sustainable solutions.
• Analyze operational exceptions, discrepancies and incidents to ensure timely resolution and prevent recurrence.
• Identify and implement opportunities to strengthen controls, streamline processes and increase operational efficiency through automation.
• Contribute to strategic transformation initiatives, client onboarding activities and the evolution of the operating model.
• Ensure compliance with internal controls, policies and regulatory requirements while sharing your expertise with colleagues across the team.

Your Team

The Custody Operations team brings together specialists who work in an agile, proactive and collaborative environment to seize opportunities, stay at the forefront of industry practices and continuously improve processes.

Within the Custody Operations sector, you will be part of a team recognized for its operational excellence, discipline in risk management and commitment to continuous improvement. You will report to a manager dedicated to supporting business growth while delivering a high-quality client experience. Our team stands out through its collaboration, expertise and commitment to excellence. We strive to offer maximum flexibility to support your quality of life through a hybrid work environment and a flexible schedule.

National Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, will help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring opportunities, are available to you at all times.

Requirements

• Bachelor’s degree in Finance, Business Administration, Accounting, Economics or a related field.
• Minimum of five years of experience in custody operations, securities operations, fund administration or a related area within financial services.
• Experience supporting institutional clients or working in asset management, custody services or investment management environments.
• Experience participating in transformation, automation or process optimization initiatives.
• Strong proficiency with Microsoft Office and familiarity with tools such as Power BI, Power Automate or Python.
• Knowledge of banking products and services is considered an asset.

Languages:

Skills

Automation Investments Invoicing Microsoft Power BI Python Teamwork Initiative Learning Agility Resiliency Process Improvement Daily Banking Microsoft Power Automate

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?