Director Custody Business Development

National Bank of Canada; Toronto; Hybrid; CAD 170,000 - 230,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada seeks a Director Custody Business Development to lead growth across Canada with a focus on Ontario and Western Canada. You will drive revenue, manage a national pipeline, and build strategic relationships with institutional clients in custody services.

This leadership role emphasizes collaboration, a hybrid work arrangement, and ongoing development through internal programs while shaping market expansion and value propositions for National Bank Trust.

Qualifications

• Bachelor’s degree in business administration, finance, commerce or a related field with at least 8 years of relevant experience.
• Significant experience in business development within custody services or the institutional financial services industry.
• Proven experience developing new business opportunities and managing a complex B2B sales pipeline.
• Experience negotiating complex agreements and contributing to strategic sales initiatives.
• Strong knowledge of custody services and the Canadian institutional market.

Responsibilities

• Lead the growth of National Bank Trust’s custody business across Canada.
• Develop and manage a national pipeline of custody opportunities, including prospecting, qualification, proposal development and contract negotiation.
• Achieve annual revenue, assets under custody and new client acquisition objectives.
• Build and strengthen relationships with key industry stakeholders to increase visibility, influence and credibility.
• Mobilize internal expertise to deliver integrated solutions, support operational excellence and provide a strong, sustainable client experience.
• Contribute to the development and execution of strategic priorities related to market expansion and national visibility.

Skills

Accountability

Client-focused

Communication

Institutional Sales

Learning Agility

Listening

Problem Solving

Standards Compliance

Teamwork

Education

Bachelor’s degree in business administration, finance, commerce or related field

Job description

A career as a Director Custody Business Development on the National Bank Trust team means acting as a strategic business development leader focused on growing our custody business across Ontario and Western Canada. This role gives you the opportunity to have a direct impact on our growth and market positioning by leveraging your expertise in institutional business development, custody services, relationship building and strategic sales.

Your Role

• Lead the growth of National Bank Trust’s custody business across Canada, contributing directly to financial performance and market development.
• Develop and manage a national pipeline of custody opportunities, including prospecting, qualification, proposal development and contract negotiation.
• Achieve annual revenue, assets under custody and new client acquisition objectives.
• Build and strengthen relationships with key industry stakeholders to increase National Bank Trust’s visibility, influence and credibility within the custody market.
• Mobilize internal expertise to deliver integrated solutions, support operational excellence and provide a strong, sustainable client experience.
• Contribute to the development and execution of strategic priorities related to market expansion, value proposition, business model evolution and the national visibility of National Bank Trust’s offering.

Your Team

The National Bank Trust team plays an important role in our growth and strategic positioning within the Canadian institutional market. By combining deep expertise, market knowledge and strong execution capabilities, the team builds high-value business relationships and contributes to the continued development of our custody business.

Within this collaborative environment, you’ll have the opportunity to bring your ideas forward, build meaningful relationships with internal and external partners, and contribute directly to the growth and national presence of National Bank Trust. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

National Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, help you master your role and develop new areas of expertise. Resources such as the Data Academy, language training, Harvard Learning Center, as well as coaching and mentoring support are available to you at all times.

Prerequisites

• Bachelor’s degree in business administration, finance, commerce or a related field, and at least 8 years of relevant experience
• Significant experience in business development within custody services or the institutional financial services industry
• Proven experience developing new business opportunities and managing a complex B2B sales pipeline
• Experience negotiating complex agreements and contributing to strategic sales initiatives
• Strong knowledge of custody services and the Canadian institutional market

Languages: English

Required skills: Accountability, Client-focused, Communication, Institutional Sales, Learning Agility, Listening, Problem Solving, Standards Compliance, Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

What can you bring to our team?

Join us!