Senior Analyst, AI-Driven Operations Transformation

Questrade Financial Group; Toronto; Hybrid; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid vacation, personal, and sick days

Competitive compensation and benefits

Hybrid work environment (3+ days in-OS

Career growth opportunities

Community involvement opportunities

Inclusive and collaborative team

Job summary

Questrade Financial Group is seeking a Senior Analyst, Operations Transformation to drive data-driven process improvements across the organization. You will extract and analyze large datasets, build automated dashboards, and surface opportunities for workflow automation and re-engineering to boost efficiency.

You will apply data modeling and low-code automation to deliver measurable value, track post-implementation benefits, and support leadership with rapid ad-hoc insights in a hybrid,

Qualifications

• Bachelor’s degree in Data Science, Statistics, Business, Finance, or a related field (or equivalent practical experience).
• 3+ years of professional experience in data analysis, business analysis, or operations.
• Advanced proficiency in SQL, data modeling, and Excel.
• Hands-on experience configuring and implementing automation solutions using low-code/no-code platforms (e.g., n8n, Zapier, Power Automate) or scripting (Google Apps Script, Python).
• Additional kudos: knowledge of the Canadian financial services industry.
• Experience with AI tools and APIs for data tasks and connecting to API endpoints.

Responsibilities

• Data Diagnostics & Optimization: Extracting, manipulating, and conducting diagnostic analysis on large, complex datasets from enterprise systems to identify opportunities for process improvement.
• Automation Workflow Configuration: Configuring, testing, and maintaining end-to-end automation workflows using low-code/no-code platforms and scripting to integrate disparate systems.
• Advanced Analytics & AI Productivity: Applying data modeling techniques and utilizing AI productivity tools to accelerate data analysis and automate recurring reporting tasks.
• Performance Dashboard Development: Designing, building, and maintaining automated dashboards and visualizations to track KPIs and operational health.
• Benefit Realization Tracking: Quantifying and evaluating pre- and post-implementation impacts and providing data-driven evidence of value.
• Operational Process Monitoring: Supporting health checks by monitoring process compliance against benchmarks and new workflows.
• Operational Insights & Reporting: Analyzing data to identify bottlenecks and presenting actionable recommendations to leadership.
• Rapid-Response Decision Support: Providing agile ad-hoc reporting and analytical support for time-sensitive problem solving.

Skills

Data analysis

SQL

Excel

Data modeling

Automation scripting

Education

Bachelor's degree in Data Science / Statistics / Business / Finance or related field

Tools

n8n

Zapier

Power Automate

Python

Google Apps Script

Job description

Questrade Financial Group is seeking a Senior Analyst, Operations Transformation to drive data-driven process improvements across the organization. You will extract and analyze large datasets, build automated dashboards, and surface opportunities for workflow automation and re-engineering to boost efficiency.

You will apply data modeling and low-code automation to deliver measurable value, track post-implementation benefits, and support leadership with rapid ad-hoc insights in a hybrid,