Senior Agentic AI Product Architect

Netomi; Toronto; Vor Ort; CAD 110.000 - 170.000; Vollzeit

Zusammenfassung

Netomi, a leading enterprise agentic AI platform, seeks an Agentic Product Manager to own designing, architecting, and deploying large-scale AI solutions for enterprise customers. You will translate complex business processes into AI-driven workflows and guide customers through their transformation to autonomous AI agents.

You will collaborate with Customers, CSM, Integration Engineers, QA, Product, and Engineering to ensure end-to-end success, define integration blueprints, and drive features

Qualifikationen

• 4–10 years in solutions architecture, implementation consulting, product consulting or workflow design for enterprise SaaS or AI platforms.
• Experience designing complex workflows and integrations across enterprise systems.
• Ability to translate requirements into technical specifications and drive execution.
• Customer-facing consulting experience with strong communication & facilitation skills.
• Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations.

Aufgaben

• Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.
• Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.
• Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design.
• Define end-to-end Agentic AI architectures, covering intents, actions, tools, integration points, and decision logic.
• Work with customer technical teams to map integration dependencies (APIs, events, SSO, CRMs, ticketing systems, internal tools).
• Own the creation of integration design documents and support Integration Engineers during implementation.
• Ensure agent workflows comply with enterprise standards (security, reliability, audit, governance).
• Collaborate with Product & Engineering to translate customer requirements into features or enhancements.
• Serve as the product owner during deployment — driving priorities, clarifications, acceptance criteria, and workflow evolution.
• Validate solution behavior end-to-end with QA and guide test plans, scenario tests, and success criteria.
• Conduct user-experience reviews of agent outputs and behavior tuning.
• Act as a trusted advisor to customer stakeholders (CX, Ops, Digital Transformation, Engineering).
• Present architectural recommendations, best practices, and roadmap suggestions.
• Train customer teams on agentic workflows, governance, and performance improvement strategies.
• Ensure projects are delivered on time with high quality, low rework, and measurable impact.
• Drive continuous improvement through playbooks, reusable workflow templates, and integration patterns.
• Maintain deep expertise in agentic AI, LLMs, workflow orchestration, and enterprise systems.

Kenntnisse

Solutions Architecture

Implementation Consulting

Product Consulting

Workflow Design

REST APIs

Enterprise Integrations

Cross-functional Collaboration

Customer-facing Consulting

Jobbeschreibung

Netomi, a leading enterprise agentic AI platform, seeks an Agentic Product Manager to own designing, architecting, and deploying large-scale AI solutions for enterprise customers. You will translate complex business processes into AI-driven workflows and guide customers through their transformation to autonomous AI agents.

You will collaborate with Customers, CSM, Integration Engineers, QA, Product, and Engineering to ensure end-to-end success, define integration blueprints, and drive features