Senior Advisor, Operational Efficiency

Desjardins; Aurora; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

4 weeks vacation

Pension plan - defined benefit

Group insurance with telemedicine

Telework equipment reimbursement

Job summary

Desjardins in Canada seeks a senior operational efficiency advisor for a 12-month assignment. You will design and improve business processes, lead development projects, and coordinate with stakeholders across functions to boost efficiency.

The role requires a bachelor’s degree and at least six years of relevant experience, with French knowledge preferred for Quebec positions; competitive compensation, a defined benefit pension, group insurance, telework equipment, and generous vacation are

Qualifications

• Bachelor’s degree in a related field required.
• Minimum six years of relevant experience.
• Other combinations of qualifications and experience may be considered.

Responsibilities

• Advise clients and partners to plan, develop, execute, and monitor strategic projects.
• Develop and update policies, standards, models and programs to support projects.
• Identify and diagnose major issues and make recommendations to decision bodies.
• Monitor industry trends and make informed recommendations.
• Represent the unit before decision-making bodies.
• Represent Desjardins’s position in external agreements.

Skills

Action oriented

Customer Focus

Differences

Interpersonal Savvy

Nimble learning

Strategic mindset

Tech savvy

Education

Bachelor’s degree in a related field

Job description

Temporary position for 12 months.

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision‑making bodies. More specifically, you will be required to:

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision‑making bodies
• Monitor the industry to understand and anticipate trends in your specialty area and make recommendations
• Represent your unit before decision‑making bodies
• Represent Desjardins’s position when making agreements with external partners and organizations.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required for positions in Quebec
  Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)