Senior Advisor, Operational efficiency

Desjardins; Montreal West; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness (

telework equipment

Benefits apply based on eligibility

Job summary

Desjardins in Montreal West is seeking a senior operational efficiency advisor to design and improve business processes and lead strategic initiatives across multiple sectors. You will establish backlogs, influence projects, and coach other product owners.

The role requires collaboration with senior management, stakeholder coordination, and the ability to set strategic direction while delivering measurable efficiency gains.

Qualifications

• Bachelor's degree in a related field.
• Minimum of eight years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Establish product backlog for projects and development activities with significant business impact.
• Advise and assist clients and partners with planning, development, performance and follow-up of strategic mandates.
• Oversee the development and updating of policies, standards, models and programs to support strategic projects.
• Identify and analyze problems, raise major issues, develop diagnostics and present recommendations to decision-makers.
• Coach other product owners.
• Represent unit in dealings with senior management committees and external partners.

Skills

Action oriented

Customer Focus

Interpersonal Savvy

Nimble learning

Strategic mindset

Education

Bachelor's degree in a related field

Job description

Required

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help develop and recommend strategic directions and business positions. Your initiatives require extensive knowledge of your field. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy is therefore essential. You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision-making bodies. More specifically, you will be required to:

• Establish product backlog for projects, mandates and development activities specific to your field of expertise and squads, the scope and impact of which are significant for the business and for Desjardins Group as a whole.
• Advise and assist clients and partners with positioning, planning, development, performance and follow-up of various strategic mandates under your responsibility.
• Oversee the development and updating of policies, standards, models and programs to support your unit’s strategic projects and mandates.
• Identify and analyze problems, raise any major issues, develop diagnostics and make recommendations to the decision-making bodies concerned regarding business solutions and key market-development strategies and tactics.
• Coach other product owners.
• Represent your unit in dealings with senior management committees and decision-making bodies.
• Represent Desjardins when negotiating and committing to agreements with partners and external organizations.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-10-20