Senior Administrative Assistant - FT - Edmonton

Coast Claims Insurance Services; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision

Company RRSP match

6 paid sick days

Work/Life Balance

Engagement events

Job summary

Coast Claims Insurance Services seeks a Senior Administrative Assistant to support daily operations in its busy office. The role covers typing dictations, mail management, and maintaining filing systems, both physical and digital.

Applicants should have 3–5 years of admin experience in insurance or a related field, be proficient in MS Office, and maintain high accuracy, confidentiality, and strong organization. Monday–Friday office hours are expected.

Qualifications

• 3-5 years of professional administrative experience in the insurance industry or as a legal assistant (asset).
• Proficient in MS Office and able to adapt to new technologies.
• Excellent typing skills (60+ wpm).
• Strong attention to detail and organizational abilities.
• Effective written and verbal communication, with discretion for confidential information.
• Proactive problem solving and a can-do attitude.
• Strong administrative and clerical skills; knowledge of insurance terminology.

Responsibilities

• Typing dictations accurately and efficiently.
• Serve as a point of contact for internal and external inquiries, providing information as needed.
• Manage incoming and outgoing mail and organize filing systems (physical and digital).
• Assist with reports and correspondence; proofreading prior to submission.
• Identify and address administrative challenges to improve efficiency.
• Perform other duties relevant to the position as required.

Skills

MS Office

Typing 60+ wpm

Attention to detail

Organizational skills

Communication skills

Confidentiality

Problem solving

Administrative experience

Insurance terminology

Tools

MS Office

Job description

About Coast Claims

Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.

About Coast Claims

Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.

About you

Our busy adjusting office is seeking a talented Senior Administrative Assistant to join our team and support our daily operations. In this role, you will be responsible for providing a wide range of administrative support, including typing dictations, managing incoming and outgoing mail, and organizing and maintaining files and documents.

Key Responsibilities

• Typing dictations accurately and efficiently
• Serve as a point of contact for both internal and external inquiries, providing information and assistance as needed.
• Manage incoming and outgoing mail, including sorting, distributing, and processing correspondence.
• Organizing and maintaining physical and digital files and documents, including creating and updating filing systems as needed
• Assisting with the preparation of reports and other correspondence materials.
• Proofread reports, invoices and other relevant documents prior to submission.
• Identify and address administrative challenges proactively, seeking solutions to enhance operational efficiency.
• Perform other duties relevant to the position as required or assigned.

Qualifications and Skills

• 3-5 years of professional administrative experience in the insurance industry or legal assistant (asset)
• Proficient in M Office and capable of adapting to new technologies.
• Excellent typing skills preferably 60+ wpm
• Attention to detail
• Strong organizational and multitasking abilities.
• Effective communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive problem-solving skills and a positive, can-do attitude.
• Strong administrative and clerical skills
• Knowledge of insurance terminology and procedures.

Why transition to Coast Claims Insurance Services?

• Benefits packages including medical, dental, and vision
• Company matched RRSP
• 6 Paid sick days annually
• Work/Life Balance
• Engagement events
• Office hours are Monday to Friday

Coast Claims prioritize diversity and while we thank all applicants for their interest in this opportunity, we will only be in direct contact with those applicants who are selected for an interview.