Administrative Assistant | Reception - Kamloops

Coast Claims Insurance Services; Kamloops; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

RRSP program

Six paid sick days

Paid vacation entitlement

8:30 a.m.–4:30 p.m. work schedule

Supportive team environment

Job summary

Coast Claims Insurance Services in Kamloops, Canada seeks an Administrative Support role to assist a team of adjusters and ensure efficient claims handling. You will prepare documents, manage files, and provide superior client service in a fast-paced professional setting.

Ideal candidates bring solid office experience, strong organization, and excellent communication. Proficiency with MS Office and keen attention to detail are essential for success in this role.

Qualifications

• Administrative or office support experience, preferably within professional services environments.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and a commitment to accuracy.
• Experience preparing professional correspondence, reports, and business documents.
• Proficiency in Microsoft Office applications.
• Strong data entry and keyboarding skills.
• Professional judgment and discretion when handling confidential information.
• Experience with invoicing, accounts receivable, or bookkeeping is an asset.

Responsibilities

• Provide administrative and claims support to a team of adjusters.
• Prepare, proofread, and process reports, correspondence, invoices, and other claim-related documents.
• Open, maintain, and update electronic claim files and information systems.
• Support billing, invoicing, accounts receivable, and payment processing activities.
• Coordinate claim-related documentation, requests, and supporting information.
• Deliver professional reception and customer service to clients, vendors, and stakeholders.
• Help ensure claims files are managed accurately, efficiently, and in accordance with company procedures.
• Serve as the first point of contact for the office by greeting visitors, answering calls, and responding to inquiries.
• Manage incoming and outgoing mail, courier shipments, and priority post.

Skills

Administrative experience

Organization & multitasking

Written & verbal communication

Attention to detail

Data entry

Discretion with confidential info

Invoicing basics

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Join a Team That Makes a Difference

Coast Claims Insurance Services is an independent adjusting firm providing professional claims services across Western Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.

Join a Team That Makes a Difference

Coast Claims Insurance Services is an independent adjusting firm providing professional claims services across Western Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.

In this role, you will provide essential administrative, reception, and claims support, helping ensure claims are managed efficiently and clients receive outstanding service. As one of the first points of contact for our office, you will play an important role in creating a positive experience for clients, vendors, and visitors through professional and responsive customer service.

This position is ideal for someone who enjoys working in a fast-paced professional environment, thrives on organization and accuracy, and takes pride in supporting others.

As a key member of the team, you will contribute to file management, document preparation, billing administration, and client service while working closely with experienced insurance professionals.

What You'll Do

• Provide administrative and claims support to a team of adjusters.
• Prepare, proofread, and process reports, correspondence, invoices, and other claim-related documents.
• Open, maintain, and update electronic claim files and information systems.
• Support billing, invoicing, accounts receivable, and payment processing activities.
• Coordinate claim-related documentation, requests, and supporting information.
• Deliver professional reception and customer service to clients, vendors, and stakeholders.
• Help ensure claims files are managed accurately, efficiently, and in accordance with company procedures.
• Serve as the first point of contact for the office by professionally greeting visitors, answering and directing incoming calls, and responding to general inquiries.
• Managing incoming and outgoing mail, courier shipments, and priority post.

What You'll Bring

• Administrative or office support experience, preferably within insurance, legal, financial, or other professional services environments.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and a commitment to accuracy.
• Experience preparing professional correspondence, reports, and business documents.
• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
• Strong data entry and keyboarding skills.
• Professional judgment and discretion when handling confidential information.
• Experience with invoicing, accounts receivable, or bookkeeping processes is considered an asset

Why Join Coast Claims?

At Coast Claims, we recognize that our people are our greatest asset. We are committed to providing a supportive and professional work environment where employees can contribute and maintain a healthy work-life balance.

We offer:

• Comprehensive benefits package & Employee Assistance Program (EAP)
• Company-matching RRSP program
• Six paid sick days annually
• A healthy work-life balance
• Paid vacation entitlement
• Monday to Friday, 8:30 a.m. to 4:30 p.m.
• Supportive and collaborative team environment
• Meaningful work supporting clients through challenging situations

Coast Claims Insurance Services is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and encourage candidates from diverse backgrounds to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.