Senior Administrative Assistant

Grant Thornton; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Grant Thornton is seeking a Senior Administrative Assistant to support its External Client Services team in Mississauga. This role involves managing client deliverables, project management tasks, and ensuring high-quality support for various internal initiatives. The ideal candidate will have strong organizational skills, experience in a professional services environment, and exceptional attention to detail.

Benefits

Profit sharing

Flex days

RRSP contributions

Firmwide holiday closure

Wellness benefits

Work from anywhere in Canada in the summer for 4 weeks

Qualifications

• Minimum 5 years of administrative experience in a fast-paced professional services environment.
• Strong knowledge of and experience working with MS Word, Excel, PowerPoint, SharePoint and Adobe Acrobat.
• Ability to take ownership of administrative tasks and take initiative to seek out opportunities.

Responsibilities

• Support the External Client Services team to produce high quality client deliverables.
• Prepare, proof-read, and format reports, proposals, and correspondence.
• Manage calendars, communications, expense entry, and travel arrangements for team leadership.

Skills

Organizational Skills

Communication Skills

Problem Solving

Analytical Skills

Client Service

Tools

Microsoft Dynamics 365

MS Word

MS Excel

MS PowerPoint

Adobe Acrobat

Job description

Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Senior Administrative Assistant your responsibilities will include:
•Working independently and within a team environment to support the External Client Services team within the Business Unit and/or Service Line to produce high quality client deliverables
•Proactively self-assigning tasks from a queue system
•Supporting the onboarding of new and existing clients and engagements by entering and maintaining client data using Microsoft Dynamics 365 software, creating jobs in D365, rolling forward of jobs/files, and archiving as appropriate for the engagement
•Supporting the engagement team’s risk management processes through research, submission of queries, identification of missing information and review of data
•Preparation of client engagement letters, master service agreements, and statements of work
•Preparation, proof-reading, and formatting of correspondence, reports, proposals, and other documents
•Formatting electronic and/or paper client deliverables in compliance with Firm and departmental standards, ensuring a high level of attention to detail, proof reading, and ensuring timely delivery
•Embedding electronic files, sending, and receiving documents electronically to clients through various secure file transfer platforms, ensuring confidentiality of sensitive information
•Entering data and maintaining paper and electronic files, in accordance with the Firm’s and Department’s document retention, destruction policies, procedures and filing standards
•Providing billing support using Grant Thornton’s systems and in accordance with the terms of the engagement contracts including preparing invoices to clients, as well as following up on AR when appropriate
•Perform various offboarding procedures upon the completion of projects and client relationships
•Provision of training and guidance to new hires and colleagues as needed
•Managing calendars, communications, expense entry, and travel arrangements on behalf of team leadership
•Supporting and assisting with event planning for various internal events and community initiatives
•Coordinating external/internal appointments, meetings, trainings, facility/room reservations and catering
•Supporting the Firm’s professional image and culture by demonstrating professional behaviour and building positive professional relationships
•Supporting the team and partners with national initiatives and goals
•Participating in development of internal systems and processes
•Participating in training to stay current with changes in software and processes
•General administrative duties including, but not limited to answering calls, filing, photocopying, scanning, welcoming clients/colleagues at front desk and organizing couriers
•Other duties as required

Client Relations:
•Working with partners to support the identification of and action new client opportunities
•Suggesting solutions and innovative ideas to meet client needs
•Collaborating with internal teams to address internal and external clients’ needs

Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Senior Administrative Assistant? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
•Minimum 5 years of administrative experience in a fast-paced professional services environment
•Excellent verbal and written communication skills
•Exceptionally organized
•Proven work experience in project management
•Strong analytical, research and problem-solving skills
•Ability to take ownership of administrative tasks, and take initiative to seek out opportunities to contribute
•Proactive self-starter with the ability to work independently
•Ability to recognise the big picture and prioritize tasks to ensure deadlines are met
•Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships
•Ability to work effectively for several people at the same time
•Strong attention to detail and consistent production of high-quality work
•Ability to work effectively within tight timelines on simultaneous projects
•Strong knowledge of and experience working with MS Word, Excel, PowerPoint, SharePoint and Adobe Acrobat
•Exceptional client service mindset with ability to de-escalate potentially difficult situations
•Experience with CRM tools, Microsoft D365 and Caseware considered an asset
•Experience in working within and submitting documents through the CRA portal
•Knowledge of accounting industry an asset
•Available to work overtime as required, such as leading up to or during peak tax filing seasons

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

*This role is required to be in-office 5 days per week

Are you ready to Discover Your Purple?

#LI-Onsite