Senior Administrative Assistant

NR Consulting; Edmonton; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a Senior Administrative Assistant to join their dynamic team. In this role, you will provide essential support to the Training & Accreditation team, handling a variety of administrative tasks that ensure smooth operations. You'll be responsible for managing email inquiries, updating databases, and assisting with project documentation. This is a fantastic opportunity to grow your career in a supportive environment while honing your administrative skills. If you're organized, detail-oriented, and eager to contribute to a collaborative team, this position is perfect for you.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Monitor and process email requests for exam bookings.
• Assist with documenting processes and preparing meeting materials.

Skills

Administrative Support

Data Management

Email Communication

Document Editing

Meeting Coordination

Education

High School Diploma

Administrative Assistant Certification

Tools

Microsoft Outlook

Learning Management System (LMS)

Database Management Tools

Job description

Join to apply for the Senior Administrative Assistant role at NR Consulting.

Position Details:

• Title: Senior Administrative Assistant
• Location: Edmonton, AB
• Type: Contract
• Duration: 1 year

Description

Reporting to the Training & Accreditation Team Lead, the Data Administrator will perform a variety of administrative and clerical tasks. Responsibilities include supporting the Training & Accreditation team by assisting with daily tasks and supporting the team manager as needed.

Training and Accreditation Duties

• Monitor the Training & Accreditation mailbox, process email requests for exam bookings, rebooking, rescheduling, and cancellations.
• Handle inquiries related to eLearning, exams, and the Learning Management System.
• Update personal information in databases and deactivate access when necessary.
• Proof and edit eLearning scripts and documents used for courses and exams.
• Oversee the training inbox BOT (Oscar), reconcile, and analyze Oscar’s Status Reports.
• Correct errors made by Oscar, especially those related to data scraping for handwritten form submissions.
• Ensure exam booking confirmation emails are sent daily; report bugs and work with the team to resolve issues.
• Create accounts, assign exam content groups, and manage eLearning assignments and reassignments.
• Verify credentials, update user account information, and correct data as needed.
• Reconcile duplicate accounts, address system access issues, and update exams in the LMS.
• Maintain the ACT3 database through file reconciliation, manual updates, and corrections.
• Perform general administrative duties, including file management and recording outages in the Outlook Calendar.
• Manage BERNIE requests to support clients.

Additional Support

The Data Admin will also assist the Manager, Projects and Program Support with:

• Capturing meeting minutes and documenting project actions and next steps.
• Assisting in documenting processes and procedures.
• Following up with project teams on timelines and deliverables.
• Preparing project meeting agendas and stakeholder materials.
• Scheduling and attending project meetings as needed.

Job Details

• Seniority Level: Entry level
• Employment Type: Contract
• Job Function: Administrative
• Industries: IT Services and IT Consulting

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