Senior Account Manager- Interactive

PlayAGS, Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

AGS Interactive in Toronto, Canada seeks a Senior Account Manager to lead strategic relationships with top operators, drive revenue, and shape AGS’s business through proactive account development. You will balance execution with innovation, coordinating with R&D, Product, Marketing, Legal, and Game Operations to deliver measurable results.

You will manage high-value portfolios, lead partner campaigns, identify opportunities, and deliver insights by linking game performance data to business

Qualifications

• Proven success managing strategic accounts, ideally within casino, iGaming, or digital entertainment industries.
• Strong commercial acumen and comfort developing client-facing business cases or revenue-driving proposals.
• Excellent written and verbal communications, able to present to executive audiences.

Responsibilities

• Strategically manage a portfolio of high-value operator accounts with focus on growth, performance, and alignment with AGS’s roadmap.
• Lead partner campaigns from concept through execution, leveraging performance data and market insights to optimize outcomes.
• Identify opportunities within existing accounts and lead the development of proposals and initiatives that contribute to topline targets.
• Collaborate across departments to advocate for partner needs, develop bespoke campaigns, and ensure roadmap deliverables are met.
• Deliver meaningful reporting that ties game performance and campaign data to business recommendations.
• Contribute to teams' success by sharing best practices, mentoring juniors, and bringing a solutions-first mindset.
• Maintain a deep understanding of AGS’s game portfolio, competitive positioning, and evolving industry trends.

Skills

Strategic account management

Cross-functional collaboration

Data-driven decision making

Executive presentation

Self-starter

Project management

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

Excel

PowerBI

Tableau

Job description

The Senior Account Manager- Interactive will serve as a key member of the AGS Interactive team, responsible for leading strategic account relationships, driving revenue across top-tier partners, and helping to shape the future of AGS’s business through proactive account development. Unlike traditional account roles, this position is designed for a self-sufficient, performance-minded professional who can balance execution with innovation—developing and delivering solutions that drive measurable business impact. This role requires a strong understanding of client KPIs, a proactive mindset, and the ability to lead cross-functional initiatives with minimal oversight. The Senior Account Manager is expected to not only execute business plans but also contribute to them, working closely with internal stakeholders such as R&D, Product, Marketing, Legal, and Game Operations.

Responsibilities

StrategicAccountManagement

• Manageaportfolioofhigh-valueoperatoraccounts,focusingongrowth,performance,andstrategicalignmentwithAGS’sroadmap.
• Lead key partner campaigns from concept through execution, leveraging performance data and market insights to shape offers, optimize outcomes, and grow revenue.

ProactiveBusinessDevelopment

• Identifynewopportunitieswithinexistingaccountsandleadthedevelopmentofproposals, upsellopportunities,andcustominitiativesthatcontributetoAGS’stop-linetargets.

Cross-FunctionalCollaboration

• Workcollaborativelyacrossdepartmentstoadvocateforpartnerneeds,developbespokecampaigns,andensureexecutionofroadmapdeliverables.

PartnerReporting&Insights

• Delivermeaningfulreportingthattiesgameperformanceandcampaigndatatobusinessrecommendations,helpingpartnersachievetheirgoals.

InternalLeadership&Influence

• Contributetoteamsuccessbysharingbestpractices,mentoringjuniorteammembers,andbringingasolutions-first,positiveattitudetothegroup.

Industry&ProductExpertise

• MaintainadeepunderstandingofAGS’sgameportfolio,competitivepositioning,andevolvingindustrytrendstostrengthenpartnerrelationshipsandinternalstrategyalignment.

ClientAdvocacy&Representation

• ServeasatrustedadvisortopartnerswhilealsorepresentingAGSatconferences,keypartnermeetings,andinternalstrategysessions.

SkillsandRequirements

• Provensuccessmanagingstrategicaccounts,ideallywithinthecasino,iGaming,ordigitalentertainmentindustries
• 5+yearsinaccountmanagement,strategicpartnerships,orcustomersuccess
• Strongcommercialacumenandcomfortdevelopingclient-facingbusinesscasesorrevenuedrivingproposals
• Exceptionalinterpersonalskillswithacollaborativemindsetandtheabilitytoinfluenceacrossfunctions
• Experienceleveragingdatafordecision-making,includingworkingknowledgeoftoolssuchasExcel,PowerBI,orTableau
• Excellentcommunicationskills(writtenandverbal),withtheabilitytopresenttoexecutiveaudiences
• Self-starterwithstrongprojectmanagementskills,comfortableoperatingindependentlyinafast-pacedenvironment
• Team-orientedandpositive,withapassionforgrowth—forthecompany,theteam,andtheclient

PreferredQualifications

• Bachelor’sdegreeinBusiness,Marketing,Communications,orarelatedfield
• Experienceworkingwithgamingoperatorsorregulateddigitalindustries
• Comfortnavigatingbothstartupandenterpriseenvironments

Note:Alloffersarecontingentuponsuccessfulcompletionofabackgroundcheck

AGSisanequalopportunityemployer

Job Snapshot

Location:

Toronto,Canada

British Columbia,Canada

Job Type:

AGS Interactive

Date Posted:

09/28/2026

About Us

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com .