Senior Account Manager

Jobtailor; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

Jobtailor in Vancouver is seeking an Account Manager to support the management of key clients and drive project delivery across multiple portfolios.

You will motivate cross-functional teams around client goals, prepare concise client presentations, and oversee timelines and budgets while ensuring high standards of creative quality and client satisfaction.

Qualifications

• 3-4 years of advertising agency experience in an Account Management role.
• Ideally strong integrated advertising experience.
• Curiosity and willingness to learn and be exposed to different agency capabilities.
• Self-starter mindset and problem-solving ability.
• Highly organised, detail-oriented, and committed to high standards.
• Drive to learn and develop alongside the business and team.

Responsibilities

• Support the account management team across key clients.
• Motivate the agency team around client business goals and act as a client advocate.
• Lead day-to-day project delivery and alignment across teams and stakeholders.
• Prepare client presentations, scopes, and project plans.
• Run WIP meetings, set timelines, and ensure expectations are clear and met.
• Oversee workstreams, identify risks, and manage timelines and budgets.
• Apply and champion agency processes to drive creative quality, client satisfaction, and financial performance.
• Challenge briefs and review creative work against client objectives, expectations, and brand standards.
• Provide clear, actionable feedback.
• Build and grow client relationships across projects and portfolios.
• Identify opportunities to expand services and activate agency capabilities for client needs.

Skills

Account management

Project delivery

Client relationships

Integrated advertising

Detail-oriented

Job description

• Support the account management team across key clients
• Motivate the agency team around client business goals and act as a client advocate
• Lead day-to-day project delivery and alignment across teams and stakeholders
• Prepare client presentations, scopes, and project plans
• Run WIP meetings, set timelines, and ensure expectations are clear and met
• Oversee workstreams, identify risks, and manage timelines and budgets
• Apply and champion agency processes to drive creative quality, client satisfaction, and financial performance
• Challenge briefs and review creative work against client objectives, expectations, and brand standards
• Provide clear, actionable feedback
• Build and grow client relationships across projects and portfolios
• Identify opportunities to expand services and activate agency capabilities for client needs

Requirements

• At least 3-4 years of advertising agency experience in an Account Management role
• Ideally, strong integrated experience
• Curiosity and willingness to learn and be exposed to different agency capabilities
• Self-starter mindset and problem-solving ability
• Highly organised, detail-oriented, and committed to high standards
• Drive to learn and develop alongside the business and team
• Passion for great ideas and commitment to delivery
• Initiative and ability to take action
• Open attitude and excitement about change
• Ability to contribute positively to team culture and spirit

Core Competencies

Demonstrates strong account management capabilities with a focus on client advocacy, project delivery, and relationship building. Excels in managing timelines, budgets, and creative quality while fostering a collaborative team environment.

Highest-signal resume keywords

• Account Management Experience
• Project Delivery Leadership
• Client Relationship Building
• Integrated Advertising Experience
• Detail-Oriented Organization

ATS Optimization Keywords

Hard Skills

• Project Planning
• Budget Management
• Creative Brief Review
• Client Presentation Preparation
• Risk Identification

Soft Skills

• Problem-Solving Ability
• Self-Starter Mindset
• Curiosity and Willingness to Learn
• Initiative and Action Orientation
• Positive Team Contribution

Industry Keywords

• Advertising Agency Experience
• Client Satisfaction
• Creative Quality
• Service Expansion
• Stakeholder Alignment