Account Supervisor

FCB Canada

Toronto

On-site

CAD 60,000 - 80,000

Full time

14 days+

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Job summary

A leading advertising agency in Toronto is looking for an experienced Account Supervisor. You will manage client relationships, oversee project execution, and collaborate effectively with internal teams. The ideal candidate has a minimum of 4 years in advertising and proven experience in account management, with a keen interest in digital disciplines. Join a dynamic team committed to creative excellence and innovation.

Qualifications

Minimum 4 years of experience in an advertising agency.
1 year of experience as an Account Supervisor.
Strong interest in content and digital disciplines.

Responsibilities

Manage client relationships and expectations.
Oversee project management and execution.
Develop brief and drive creative processes.

Skills

Organized

Interpersonal skills

Detail-oriented

Strong communication

Creative instincts

Education

Degree or certificate in marketing, advertising, business, or a related field

Job description

Overview

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from FCB Canada. FCB operates with the firm belief that creativity is an economic multiplier, and our philosophy centers around a dual focus on timeless brand building and timely business activation. We leverage creativity, diversity, data, and technology to propel our creative solutions for our clients, ensuring their brands thrive in the present and future. With our unwavering commitment to innovation and strategic excellence, we enable our clients to embrace the full potential of creativity as a transformative force producing tangible business results.

The Account Supervisor plays an integral role within the account team through dedicated thought and brand leadership, working towards executional excellence and management of the day-to-day workflow. We want someone who is driven, buttoned down, and passionate about delivering great ideas efficiently and flawlessly.

Duties and Responsibilities

Client Relationship Management

Keep clients up to date on all projects and proactively discuss issues and solutions with them. Ensure management of client expectations around timing, deliverables, and budget
Ensure all client requests are met in a timely and service-oriented manner
Assist in seeking the client’s perspective on key measures of success
Keep all agency departments informed on client and account developments
Stay well-informed of all client industry developments and competition
Attend Client and Agency days in-person as scheduled

Project Management

Manage and take ownership of the production and execution of client deliverables
Provide superior project management of day-to-day workflow
Provide support to client meetings, setting objectives, and actively participate in selling Agency’s position
Develop strategically sound briefs
Flawlessly drive processes through the agency
Collaborate and build strong relationships with colleagues
Work with clients to identify key challenges and opportunities to grow the account
Develop a deep understanding of their business, strategies, and objectives to become a trusted partner and advisor
Use strong creative instincts and develop superior selling skills to ensure best possible creative gets sold
Accurately manage budgets, finances, and resources on a job-to-job basis
Adaptable and able to balance asks and responsibilities

Qualifications

A minimum of 4 years of previous experience working in an advertising agency, and at least 1 year of experience as an Account Supervisor
Solid foundation and understanding of the key roles and responsibilities of Account Management and a strong understanding of production
Experience and a strong interest in content and digital disciplines
Extremely organized and detail orientated, with experience managing multiple projects in a fast-paced environment
Strong oral and written presentation skills
Strong interpersonal skills, with a professional presentation
Demonstrate a strong understanding of strategies and critical thinking
Eagerness to learn and contribute to team success
Confident in own abilities and ideas, and not afraid to provide input to the team and manage up
Proven experience building strong relationships internally, and seen as a partner to creative and strategy to develop platform driven creative solutions
Degree or certificate in marketing, advertising, business, or a related field

This job description is not an exhaustive list of all functions that an employee may be required to perform in the above-noted position, and the employee may be required to perform additional functions as directed. The Company reserves the right to revise this job description at any time, in its sole discretion.

FCB is committed to diversity, equity, and inclusion in our agency. The Company welcomes and encourages applications from people with all kinds of abilities. Accommodations are available on request for candidates taking part in all aspects of the recruiment and selection process. It is the policy of the Company and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, colour, national or ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, pregnancy, disability/handicap, or any other prohibited ground identified by applicable federal, state, provincial or local law. EOE/AA/M/D/V/F.

An applicant who requires accommodations in relation to the selection process may contact, in confidence Brittany Kelly, Human Resources Manager (Brittany.Kelly@fcb.com).

Seniority level