Senior Account Manager

Provincial Credit Union; Central Ontario; On-site; CAD 101,000 - 118,000; Full time

Benefits offered by this job

People-first culture

Bonus program

Health and dental coverage

Defined contribution pension plan

Vacation time and personal days

Tuition reimbursement

Career progression opportunities

Fitness allowance

No service fees on banking

Job summary

Provincial Credit Union is seeking a Senior Account Manager to oversee a complex commercial lending and deposit portfolio. You will partner with business owners to understand goals and deliver tailored financing while managing risk and credit relationships.

This role includes mentoring, strategy contributions, and cross-branch travel. As a senior member of the Business Services team, you will grow the member base, present financing solutions, and lead by example with strong financial analysis

Qualifications

• Bachelor's Degree in Business Administration or related field, or equivalent.
• Demonstrated success in business lending, sales, and relationship management in financial services.
• Strong financial acumen with ability to analyze statements and assess commercial credit.
• Ability to manage complex lending relationships and risk with sound judgment.
• Strong communication and interpersonal skills to build trusted member relationships.
• Collaborative mindset and willingness to share knowledge with the team.
• Strong organization and attention to detail; capable of prioritizing work independently.

Responsibilities

• Manage a complex portfolio of commercial lending relationships, often $1M+ and higher-risk industries.
• Build and maintain relationships with existing and prospective business members.
• Assess, structure, process, and present commercial credit requests per policies.
• Present and negotiate financing solutions with accurate documentation and closings.
• Provide proactive financial advice and identify opportunities for lending and deposits.
• Contribute to business development and expand the member base.
• Monitor portfolio risk through regular reviews, resets, site visits, and overdraft monitoring.
• Mentor teammates and share expertise within the Business Services team.
• Travel to meet members at their businesses and between branches; flexible location.

Skills

Business lending

Sales

Relationship management

Financial statement analysis

Credit risk assessment

Communication

Interpersonal skills

Collaboration

Organization

Independent work

Education

Bachelor's Degree in Business Administration

College Diploma in Business/Commerce or Finance

Job description

Senior Account Manager

Branch Location: Flexible Western PEI Location

At Provincial Credit Union, we're more than a financial institution - we're a people-first, purpose-driven organization, proudly recognized as one of Canada's Top 100 Employers for 2026 . Guided by our IMPACT values, we're committed to building meaningful relationships, supporting business growth, and making a difference in the communities we serve.

The Senior Account Manager manages a complex portfolio of commercial lending and deposit relationships, partnering with business owners to understand their goals and navigate their evolving financial needs. This role serves as a trusted financial partner, providing expert advice and tailored financing solutions while managing complex credit relationships and portfolio risk. As a senior member of the Business Services team, the Senior Account Manager also shares expertise, mentors colleagues, contributes to departmental strategy, and helps shape the continued growth and direction of the department.

What You'll Do:

• Manage a complex portfolio of commercial lending relationships, generally involving aggregate business borrowing needs of $1 million or more, higher-risk industries, or other lending complexities.
• Build and maintain strong relationships with existing and prospective business members by understanding their financial needs, goals, and opportunities.
• Assess, structure, process, and present commercial credit requests in accordance with lending policies and established approval limits.
• Present and negotiate financing solutions, ensuring documentation, security, and loan closings are completed accurately and efficiently.
• Provide proactive financial advice and identify opportunities to introduce business lending, deposit, and other Credit Union solutions.
• Actively contribute to business development and growth by developing new relationships and expanding the Credit Union’s business member base.
• Monitor and manage portfolio risk through regular credit reviews, interest rate renewals, site visits, security reviews, overdraft monitoring, and follow-up on delinquent accounts.
• Mentor and support team members by sharing expertise, providing guidance, and contributing to the development of the Business Services team.
• Travel to meet members at their place of business and between our branches from Wellington to Tignish, offering flexibility for the successful candidate to work from a location that best suits their circumstances..

What You Bring:

• A Bachelor's Degree in Business Administration or a College Diploma focused on Business/Commerce, Finance, Accounting, or a related field, or an equivalent combination of education and experience.
• Demonstrated experience and success in business lending, sales, and relationship management within the financial services industry.
• Strong financial acumen, including advanced experience analyzing financial statements and assessing commercial credit.
• Sound judgment and the ability to manage complex lending relationships and risk.
• Strong communication and interpersonal skills, with the ability to build trusted relationships with members and colleagues.
• A collaborative approach and willingness to share knowledge and support the success of the team.
• Strong organization and attention to detail, with the ability to manage competing priorities and work independently.

Why You'll Love It Here:

• A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
• Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
• Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
• Work-Life Balance: Three weeks' vacation to start, plus four personal days and two volunteer days each year.
• Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
• Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
• Salary Range: $100,629 - $118,388.

Additional Information

• Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
• Closing Date: November 12th, 2026 .

Diversity & Inclusion

At Provincial Credit Union, we're committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.