Self-Checkout Associate - Fast-Paced Service & Growth

Walmart Canada; St. Albert; On-site; CAD 1,835,000 - 2,614,000; Full time

Job summary

Walmart Canada is hiring a Self-Checkout Attendant in Canada. The role focuses on delivering friendly customer service at the self-checkout area and assisting customers through transactions. It also involves maintaining a clean, safe workspace and supporting program promotions.

Responsibilities include guiding customers, addressing issues, responding to EAS alarms, and ensuring scanners are properly stored. Flexible shifts including evenings, weekends, and holidays are expected.

Qualifications

• Must be at least 16 years old.
• Able to provide friendly, helpful service to customers.

Responsibilities

• Maintains a clean, safe, and organized self checkout area, ensuring it remains free of fixtures, unnecessary debris, foreign objects, and spills.
• Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
• Helps customers use self checkout quickly and confidently by offering assistance when needed, monitoring activity, and completing required checks. Clearly explain any interventions in a friendly, reassuring way and escalates cash or technical issues to the Customer Service Manager.
• Responds to EAS alarms in accordance with procedures and accurately completes the “Failure to Deactivate” log.
• Ensures Scan & Go scanners are returned to their designated storage locations after use.
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs.

Skills

Customer service

Retail operations

Job description

Walmart Canada is hiring a Self-Checkout Attendant in Canada. The role focuses on delivering friendly customer service at the self-checkout area and assisting customers through transactions. It also involves maintaining a clean, safe workspace and supporting program promotions.

Responsibilities include guiding customers, addressing issues, responding to EAS alarms, and ensuring scanners are properly stored. Flexible shifts including evenings, weekends, and holidays are expected.