Security Technician - Service & Field Support (Calgary)

Convergint Technologies Ltd; Calgary; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

On-site parking

CSR Day

Safety-first environment

Job summary

Convergint Technologies Ltd is seeking a Security Technician - Service to join our Calgary team. Under supervision, you will install, program, startup, certify, and train customers on security projects, typically small to medium in scope.

The role supports Calgary Airports operations, with 4 consecutive 10-hour days and 3 days off; on-call is required. A foundation in electronics and security systems is essential, with a customer-first mindset.

Qualifications

• Developing strong communication with customers and colleagues.
• Ability to diagnose and resolve security system issues.
• Proactive troubleshooting and fault isolation on diverse equipment.
• Willingness to learn and grow in electronic security systems.
• Ability to understand electrical diagrams and blueprints.

Responsibilities

• Responds to service calls, performs diagnostics, repairs, and startup checks on security systems.
• Analyzes repair requirements and provides customer solutions; carries out necessary repairs.
• Completes detailed service reports for accurate invoicing and cost tracking.
• Provides technical support to end users and field staff as needed.
• Mentors less experienced staff and may supervise testing and tuning of equipment.
• Represents Convergint as a reliable service provider to customers, including the Calgary Airports team.

Skills

Communication skills

Driver's license

Troubleshooting

Technical aptitude

Tools

MS Office

Blueprint reading

Job description

Convergint Technologies Ltd is seeking a Security Technician - Service to join our Calgary team. Under supervision, you will install, program, startup, certify, and train customers on security projects, typically small to medium in scope.

The role supports Calgary Airports operations, with 4 consecutive 10-hour days and 3 days off; on-call is required. A foundation in electronics and security systems is essential, with a customer-first mindset.