Security officer - Champlain Mall

Paladin Security; City of Moncton; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Uniform provided

Training programs

Career advancement

Job summary

Paladin Security is seeking a Security Guard to protect Champlain Mall in Moncton, NB. This full-time role requires a professional, customer-first demeanor and strong English communication.

You will patrol interior and exterior areas, assist visitors, respond to emergencies, and document incidents. Paladin offers competitive hourly pay, benefits, a uniform, and growth opportunities.

Qualifications

• High School Diploma or GED equivalent.
• Legal entitlement to work in Canada.
• 19 years of age or older
• Fluency in English (both written and spoken).
• Strong communication and interpersonal skills.
• A customer-first mindset with a professional, approachable demeanor.
• Ability to walk, stand, and move comfortably throughout the property during full shifts.

Responsibilities

• Conduct routine foot patrols of interior common areas, retail corridors, and exterior parking facilities.
• Provide outstanding customer service by assisting visitors with directions, lost and found items, and safety inquiries.
• Respond quickly and efficiently to emergency situations, medical calls, and security alarms.
• De-escalate conflicts and address policy violations professionally and calmly.
• Write clear, detailed incident reports and maintain routine daily logs.
• Work collaboratively with mall administration, local emergency services, and fellow security guards.

Skills

Fluency in English

Strong communication

Customer service mindset

Professional demeanor

Education

High School Diploma or GED

Job description

Posted Monday, 11/9/2026

Position Overview

Title: Security Guard
Employment Type: Full-time
Pay Rate: $20.00 per hour
Site: Champlain Mall

Site Overview

Champlain Mall is the premier retail and shopping destination in Greater Moncton, welcoming thousands of visitors every day. Working at this high-profile site means being a friendly, reassuring face for shoppers, retail staff, and property management while ensuring a safe, secure, and welcoming environment for everyone.

What You'll Be Doing

Conduct routine foot patrols of interior common areas, retail corridors, and exterior parking facilities.

Provide outstanding customer service by assisting visitors with directions, lost and found items, and safety inquiries.

Respond quickly and efficiently to emergency situations, medical calls, and security alarms.

De-escalate conflicts and address policy violations professionally and calmly.

Write clear, detailed incident reports and maintain routine daily logs.

Work collaboratively with mall administration, local emergency services, and fellow security guards.

Must Haves

High School Diploma or GED equivalent.

Legal entitlement to work in Canada.

19 years of age or older

Fluency in English (both written and spoken).

Strong communication and interpersonal skills.

A customer-first mindset with a professional, approachable demeanor.

Ability to walk, stand, and move comfortably throughout the property during full shifts.

Nice-to-Haves

Prior experience in retail security, customer service, or concierge roles.

Bilingualism (English and French) is considered a strong asset in the Moncton region.

What's In It For You?

Competitive compensation at $20.00/hour.

Comprehensive healthcare and benefits coverage.

Free uniform provided, including specialized tactical gear.

Industry-leading training programs to support your professional growth.

Real opportunities for advancement within the Paladin team.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.