Security Guard - AgeCare

Paladin Security; Medicine Hat; On-site; CAD 33,000 - 44,000; Full time

Benefits offered by this job

On-the-job training

Career growth opportunities

Paid time off

Job summary

Paladin Security is seeking an Healthcare Security Guard assigned to AgeCare River View in Medicine Hat, AB. You will maintain a safe environment for residents and staff, conduct routine patrols, support healthcare teams, and respond to emergencies with professionalism.

The role offers on-the-job training, growth opportunities, and a supportive team culture focused on respect and service. Must have Alberta Security license and be eligible to work in Canada.

Qualifications

• Valid Alberta Security License.
• Residence in or near Medicine Hat, AB.
• Legal authorization to work full-time in Canada.
• Open availability to work 12-hour shifts across a 7-day schedule.

Responsibilities

• Conducting Routine Patrols: Regularly inspect interior and exterior areas to prevent safety hazards and unauthorized access.
• Supporting Healthcare Teams: Assist medical staff during high-pressure or de-escalation situations.
• Emergency Response: Respond quickly and professionally to alarms and incidents on site.
• Documentation & Reporting: Write detailed incident reports and maintain security logs.
• Customer Service: Greet staff, visitors and adhere to safety policies with professionalism.

Skills

Patrol & Observation

De-escalation

Customer Service

Communication

First Aid & CPR

Tools

First Aid Certification

Job description

Overview

Healthcare security requires a distinct balance of vigilance, professionalism, and empathy. As a Healthcare Security Guard with Paladin Security assigned to AgeCare River View, you will serve as a trusted presence, ensuring a safe, secure, and peaceful environment for residents, healthcare staff, and visitors.

This role is ideal for individuals who want to do meaningful work. Rather than just observing, you will actively support medical professionals, assist vulnerable residents, and handle challenging situations with calm composure and clear judgment. Paladin Security provides comprehensive on-the-job training and ongoing opportunities for professional growth within the security industry.

What Success Looks Like

In this role, your daily focus will be on maintaining safety and building positive relationships within the facility. Success means being proactive, approachable, and ready to assist whenever needed.

Your daily responsibilities will include:

Conducting Routine Patrols: Regularly inspect interior and exterior areas of the facility to prevent safety hazards, unauthorized access, and security risks.

Supporting Healthcare Teams: Assist medical staff during high-pressure or de-escalation situations involving distressed residents or visitors.

Emergency Response: Respond swiftly and professionally to calls for help, alarms, and unexpected incidents on site.

Documentation & Reporting: Write detailed, accurate incident reports and maintain clean security logs during every shift.

Customer Service: Greet staff, family members, and visitors warmly while enforcing site safety policies in a respectful manner.

We believe in straightforward compensation and supporting our team members with strong benefits.

Pay Rate: $18.50 per hour

Schedule: Full-time, 12-hour shifts (Day or Night) operating under an Averaging Agreement

Time Off: Paid time off and overtime pay opportunities

Career Growth: Paid on-the-job training and clear advancement pathways within Paladin Security

Must-Have Qualifications

Valid Alberta Security License.

Current residence in or near Medicine Hat, AB.

Legal authorization to work full-time in Canada.

Open availability to work 12-hour shifts (both days and nights) across a 7-day operational schedule.

Nice-to-Have Skills

Prior experience in customer service, security, or healthcare settings.

Valid First Aid and CPR Level C certification.

Strong verbal communication skills and a natural ability to de-escalate stressful situations.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.