Security Dispatcher — Fast-Paced Emergency Ops (Full-Time)

UNAVAILABLE; Calgary; On-site; CAD 23,000 - 33,000; Full time

Benefits offered by this job

Career growth

Health and dental benefits

Paid training

Job summary

Allied Universal in Calgary, AB is seeking a Security Dispatcher to serve as the critical link between the site and our safety operations. You will handle real-time emergency responses, monitor CCTV and access control, and coordinate field responders while maintaining clear, professional communication.

This full-time role requires 12-hour rotating shifts and a proactive, calm demeanor. Join a company that promotes from within and offers comprehensive benefits and training to support your career

Qualifications

• 1–3 years of experience in a dispatch.
• High school diploma or equivalent.
• Willing to work 12-hour rotating shifts.
• Excellent verbal and written communication.

Responsibilities

• Receive incoming emergency and non-emergency calls, dispatch appropriate services to incident locations, and act as the primary interface between Shell and external agencies during site-wide emergencies.
• Monitor CCTV cameras, access control, and security alarm systems, ensuring timely assessment and relay of information.
• Maintain clear, professional communication with field personnel via radio and telephone, even during high-volume periods.
• Prioritize service calls, manage manpower allocation, and perform after-hour callouts.
• Remain calm and composed under pressure; multitask effectively while managing simultaneous communication streams.

Skills

Dispatch experience

Emergency response

Communication skills

Education

High school diploma

Tools

CCTV systems

Alarm systems

Security software

Job description

Allied Universal in Calgary, AB is seeking a Security Dispatcher to serve as the critical link between the site and our safety operations. You will handle real-time emergency responses, monitor CCTV and access control, and coordinate field responders while maintaining clear, professional communication.

This full-time role requires 12-hour rotating shifts and a proactive, calm demeanor. Join a company that promotes from within and offers comprehensive benefits and training to support your career