Security Controller (Full-Time)

Kandor Management Corporation; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

Guardteck Security, Calgary site, is hiring a Full Time Security Controller. The role focuses on monitoring access control, CCTV, and fire systems, with incident notification responsibilities and coordination of third‑party contractors.

Reporting to the Security Manager/Supervisor, you will maintain composure in emergencies, liaise with clients and tenants, and support a safe, efficient site operation through strong communication and teamwork.

Qualifications

• Valid Alberta Security License.
• Minimum 1 year security operations centre or desk monitoring experience.
• Exceptional verbal and written communication skills.
• Able to think critically and multitask at a high level.
• Maintain calm and professional demeanour during emergencies.
• Comfortable working in a team environment.
• Proficient with Windows-based systems and MS Office.

Responsibilities

• Monitor security and fire systems including access control, CCTV and fire panels.
• Receive and relay notifications of incidents to the appropriate departments.
• Notify emergency services to ensure immediate access when required.
• Track location and activities of security officers on shift.
• Coordinate third-party contractors and ID badge issuance.
• Communicate concerns and process improvements to the supervisory team.

Skills

Valid Alberta Security License

Security Monitoring

Verbal & written communication

Multitasking

Calm under pressure

Team oriented

Computer literacy (Windows, Outlook, 3

Job description

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies . We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

Position Summary

Guardteck Security is hiring Full TimeSecurity Controller for one of the Calgary Site. Successful candidates will demonstrate exceptional skills in customer service, effective problem-solving, and making sound decisions.

Position Requirement

Reporting directly to the Security Manager/Supervisor, the Security Controller will:

• Monitor security and fire systems; including but not limited to the access control and CCTV Systems and fire panel/Fireworks systems
• Receive notifications of security incidents and issues from all departments
• Relay notifications of incidents, issues etc. to the appropriate departments
• Notify emergency services to ensure services have immediate access to location
• Monitor the performance of security system elements and report deficiencies to Security Supervisor
• Track the location and activities of all security officers assigned to their shift
• Regular dealings with the public, tenants and contractors regarding Lost and Found, Access Control and other security/operations-related inquiries.
• Coordinate the activities of third‑party contractors, from initial issue of ID badges to the monitoring of work practices to ensure optimum life safety.
• Communicates with Supervisory team any concerns and process improvement ideas or other opportunities for improvement to the team.

What you should have:

• Valid Alberta Security License.
• Security Monitoring experience:Minimum of 1 year experienceas security operations center operator or security desk monitoring officer in executive or high‑profile corporate buildings.
• Communication Skills: Exceptional verbal and written communication capabilities and capable of accurately capturing and relaying information
• Communication Skills: Able to critically think and multitask at a high level.
• Able to keep a calm, cool and professional demeanour at all times especially during emergency situations.
• Comfortable working in a team environment
• Computer literacy: Minimum of intermediate level competency with Windows‑based computer systems and Microsoft Office (Outlook, Word, Excel, Teams) software

(#GTHP)

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.