Security Concierge

Morguard; Edmonton; On-site; CAD 42,000 - 58,000; Full time

Job summary

Morguard is seeking a Security, Concierge professional for a high-rise property in Edmonton. You will safeguard tenants, visitors, and assets while monitoring access, CCTV, and building systems to ensure a safe environment.

Successful candidates will have a high school diploma, security experience, and familiarity with CCTV, alarm, and access control technologies. Opportunities exist within a robust, North American real estate portfolio and a supportive team.

Qualifications

• High School diploma or equivalent.
• Previous experience in the security field.
• Solid knowledge of security systems, CCTV and Radio Communication Systems.
• Working knowledge of MS Office applications and MRI Angus.
• Demonstrated knowledge of current law enforcement, security and privacy legislation.

Responsibilities

• Security Daily Operations.
• Maintain safe and secure environment for customers, tenants and employees by patrolling and monitoring premises.
• Monitor and operate CCTV camera system, operate elevator and building automation, fire alarm system and respond to safety plans.
• Maintain and update access control and intrusion systems for tenants/employees.
• Keep accurate logs for patrols, shifts, keys and maintenance.
• Enforce posted policies and supervise contracted security staff.

Skills

Security officer

CCTV systems

MS Office

Communication

Privacy legislation

Education

High School Diploma

Tools

MRI Angus

Job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi-suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.
• A wide range of career opportunities across the organization.
• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

The Security, Concierge is accountable to the Supervisor Operations for safety and security of all tenants, third parties and general public as well as protection and safeguarding of company’s tangible assets and organizational reputation.

How You’ll Make a Difference

• Security Daily Operations

Maintains safe and secure environment for customers, tenants and employees by patrolling and monitoring premises and personnel.

• Security Systems

Monitor and operate CCTV camera system, Operate Otis elevator system, Metasys Building Automation Program, Notifier Fire Alarm System responding accordingly to the Fire Safety and Disaster Response Plan.

Maintain and update Pegasys card/Intrusion control system for tower tenants/employees.

• Security Record Keeping

Maintain accurate log entries for the following log books: Patrol and Shift lead logs, Key Sign out/Sign in log book, Hot work permits and After Hours Suburban Properties Call‑out Maintenance log book. Patrol common, perimeter and towers per standing orders utilizing a Bar Code Scanner System.

• Security Policies and Procedures

Maintain thorough knowledge of security posted orders and policies in place and prepared to address any arising security concerns at all times.

• Security Resources

Supervise and instruct contract patrol officers in regards to policies and procedures of the complex. Also ensure patrol duties are fulfilled by officers and entries are accurately logged in book.

Any other job related duties and/or projects that may be assigned.

The Expertise You’ll Bring

• High School diploma or equivalent
• Previous experience in the security field
• Solid knowledge of security systems, CCTV and Radio Communication Systems
• Working knowledge of MS Office applications and MRI Angus
• Demonstrated knowledge of current law enforcement, security and privacy legislation

Core Competencies

• Excellent communication skills both verbal and written
• Solid knowledge of security operations at a high rise building complex
• Solid judgment
• Conflict resolution skills
• Professionalism in dealings with the public
• Emotional stability and balanced temper

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
• Meaningful opportunities for professional growth and development.
• Exposure to a diverse portfolio of real estate assets across North America.
• A competitive compensation and benefits package designed to support you and your family.
• Support for work-life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at [phone].