Security Command Center Operator - BILINGUAL

Securitas Canada; Ottawa; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

$25 per hour

Full benefits package after 3 months

Pension plan

Paid sick days after 12 months

Free uniforms

Opportunities for advancement

Job summary

Securitas Canada is seeking a full-time Security Command Center Operator to join our team in Ottawa. You will monitor client properties and personnel, observe activities, and report incidents while performing periodic patrols to check protection devices.

Responsibilities include remote patrols, access control, emergency response, incident reporting, and detailed documentation. The role requires flexibility for night, evening, weekend, and day shifts in a fast-paced environment.

Qualifications

• Bilingual in English and French (oral and written).
• Full-time availability with rotating night/day/evening/weekend shifts.
• Valid Ontario Security Guard license.
• Strong observational skills to detect security threats.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficient with security equipment and technology.
• Experience in high-volume, fast-paced environments with intercom/phones/computer-based reporting.

Responsibilities

• Provide excellent customer service to clients and customers.
• Conduct remote patrol, provide access control and respond to emergencies promptly.
• Perform safety and security duties with professionalism and integrity.
• Complete incident reports for security purposes.
• Respond to emergencies and escalate to law enforcement as required.
• Write reports, respond to emails, create access profiles, and other tasks assigned by the Supervisor.
• Other duties as assigned.

Skills

Bilingual (English/French)

Observational skills

Communication skills

Calm under pressure

Customer service

Security equipment proficiency

Education

Ontario Security Guard license

Job description

We are seeking a full-time Security Command Center Operator to join our team.

In this position, you will play a pivotal role in providing for the security and safety of client property and personnel. You will observe and report activities and incidents at the assigned client site and make periodic patrols to check for irregularities and to inspect protection devices.

RESPONSIBILITIES

• Provide excellent customer service to clients and customers.
• Conduct remote patrol, provide access control and respond to emergency situations in an appropriate and timely manner.
• Perform safety and security duties with the highest standards of professionalism and integrity.
• Complete incident reports for security purposes.
• Respond to emergencies and elevate to law enforcement agencies as required.
• Write reports, respond to emails, create access profiles, and all other tasks assigned by the Supervisor.
• Other duties as assigned.

QUALIFICATION:

• Bilingual in English and French, strong in both verbal and written.
• Availability to work full-time, with rotating shifts of nights, evenings, weekends, and days.
• Must have a valid Ontario Security guard license.
• Strong observational skills with the ability to detect and respond to security threats.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficiency in using security equipment and technology.
• Ability to work in a high‑volume and fast-paced work environment, involving constant intercom use, phone calls, and computer-based reporting.

WHAT WE OFFER:

• $25 per hour
• Full benefits packageafter 3 months
• Pension plan, paid sick days(after 12 months), and free uniforms
• Opportunities for advancement and development within Securitas Canada.

Securitas Canada

celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process.

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