Security Branch Supervisor

Signal Security; Ottawa; On-site; Full time

Job summary

Signal Security is seeking a Branch Supervisor to lead Community Based Security Agents. This full-time role involves coaching, managing operations, and ensuring effective site protection. The ideal candidate will possess strong leadership and communication skills, along with a valid security license.

Benefits

Paid training

Flexible schedule

Career advancement opportunities

Qualifications

• 21 years of age or older.
• Pass background check and drug test.

Responsibilities

• Coach and develop agents to meet company standards.
• Lead daily team meetings to communicate updates.
• Manage equipment inventory and maintenance.

Skills

Leadership

Communication

Project Management

Education

High school diploma or GED

Job description

Post Location: Signal Of Ottawa - 1565 Carling Ave, Ottawa, ON

Schedule: Full-time (Night Shifts) - Friday to Sunday, 2100-0800

Pay Rate:

• Starting at $18.50/h during training
• After 3 days, $19.25/h
• After 90 days probation, $22.25/h

Requirements:

• Security License
• G License
• Clean driver’s abstract

Benefits:

• Paid training
• Flexible schedule
• Career advancement opportunities

Position Summary:

A Signal Branch Supervisor provides leadership to Signal’s Community Based Security Agents, developing and implementing policies for effective daily operations. Responsibilities include site protection and managing reporting agents. Additional site-specific duties may be required.

Soft Skills:

• Visioning: Understanding the big picture, reflecting company values, and creating peace of mind for clients.
• Strategic Planning: Effective engagement, communication, planning, and execution of responsibilities while adhering to deadlines.
• Financial Acumen: Understanding company metrics, identifying hiring needs, and participating in onboarding.
• Team Development: Communicating effectively, providing feedback, coaching, and fostering trust and respect.
• Project Management: Completing daily tasks, reviewing reports, and ensuring service delivery.

Responsibilities:

• Coach and develop agents to meet company standards.
• Lead daily team meetings to communicate updates.
• Conduct spot checks and provide feedback.
• Report client issues and assist in resolving them.
• Participate in hiring, onboarding, and training processes.
• Manage equipment inventory and maintenance.
• Participate in performance reviews.
• Ensure schedule coverage and minimize overtime.
• Recommend disciplinary actions and recognize outstanding performance.
• Review weekly scorecards and operational priorities in meetings.

Additional Requirements:

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Valid driver’s license and good driving record
• Reliable transportation
• Ability to work all shifts, including nights, weekends, and holidays
• Complete training modules within the first month
• Excellent organizational and communication skills
• Professional conduct and demeanor
• Ability to move equipment weighing up to 20 pounds